The client, their challenge
Our client, a prominent European fashion brand with multiple stores across Switzerland, was expanding its operations but lacked expertise in Swiss payroll management. Their workforce comprised a mix of full-time, part-time and temporary staff, with some employees paid on an hourly basis and others on fixed salaries. This complex payroll set-up posed significant challenges as the company needed to ensure compliance with Swiss payroll regulations while managing different employment types and pay structures.
The solution
To address these challenges, IQ-EQ collaborated closely with the Global Head of HR to establish a payroll framework that catered to the company’s specific needs. We implemented structured monthly timelines to ensure the timely exchange of essential information such as working hours, sick leave and other variables, allowing sufficient time for review before payroll processing. A dedicated relationship manager was appointed to handle all payroll-related queries, offering ongoing support to the client and employees alike.
In addition to managing payroll operations, IQ-EQ coordinated with legal and tax advisors to resolve complex HR and compliance questions. We also expanded our services to include the preparation of statutory accounts, as well as the provision of directorship and tax services, delivering a comprehensive solution that covered the client’s broader administrative needs.
The results
IQ-EQ’s comprehensive support has resulted in smooth and reliable payroll operations for the client’s Swiss stores, with a trusted single point of contact in Switzerland. This partnership has allowed the company to focus on its core business operations, free from payroll complexities. Bolstered by the success of this collaboration, the client has announced plans for further expansion in Switzerland and is counting on IQ-EQ to continue supporting their growth.
