The client, their challenge
The client, a European telecom start-up, engaged IQ-EQ Singapore to assist with setting up a Singapore corporate subsidiary, handling work pass applications, and opening a bank account in Singapore. The client utilises a “freemium” business model to attract more customers to its e-sims platform at no or low cost.
The initial name proposed for reservation was submitted to the relevant authority but was unexpectedly deferred due to additional review requirements, potentially delaying the incorporation timeline.
Our solution
Anticipating the potential delay, our Corporate Secretarial team proactively recommended an alternative name that aligned with the client’s brand and complied with the authority’s naming guidelines. With the client’s agreement, the revised name was promptly submitted and approved without further issues. Throughout the engagement, all relevant IQ-EQ Singapore teams — including but not limited to Compliance, Operations, Corporate Secretarial Services, and Accounting and Transactional Services (Immigration and Banking sector) — collaborated seamlessly to support the client. This coordination and cross-functional effort enabled the timely facilitation of key processes and ensured that the client received comprehensive and efficient services from all relevant IQ EQ Singapore teams.
The results
The Corporate Secretarial team’s swift recommendation and action helped the client avoid unnecessary delays and ensured a smooth and timely incorporation process. The client appreciated the team’s responsiveness and foresight in efficiently navigating the regulatory processes. The seamless coordination between our various internal teams resulted in successful and timely service delivery. The client was highly satisfied with the level of efficiency we demonstrated throughout the process and even highlighted its appreciation on its LinkedIn page, reaffirming IQ-EQ’s reputation for excellence and integrated service delivery.
