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MaxComply – Global private equity organisation

16 Apr 2023

The client, their challenge

The client’s vision and investment approach was clear – to target software and services businesses that are growing faster than the broader economy.

Having spent the last 25 years leading over 150 global investments, supporting long-term growth and expansion, the client desired to remain at the top in relation to regulation and all-stakeholder experience. Their lean but expert team needed to be able to maintain a smooth relationship with regulators, co-operate with global internal and external teams, as well as deliver on promises. With the growing popularity of our client’s role in the alternatives markets, their ability to handle raised investor volumes properly, personally, and in-sync with broadening compliance burdens was paramount.

Switching from the cumbersome and fragmented, manual, traditional paper-based investor onboarding approach was the goal. It was also a strategic priority to empower key staff with leading digital tools, enabling them to successfully complete AML/KYC steps for the large and growing investor base.

Our solution

The brief was clear: deliver a good-looking, multi-functional, fast-evolving and high-performing system that would overcome both today’s and tomorrow’s challenges.

IQ-EQ’s MaxComply™ was quickly shortlisted by the client, as it demonstrated deep market domain expertise and intelligence that led to a highly functional global software-as-a-service (SaaS) platform, purpose-built for our client’s industry segment.

Through rigorous due diligence on workflows, tier 1 identity checker integrations, system architecture, security, support and forward-looking roadmap enhancements, MaxComply™ was considered market-leading and was successful in partnering with our client in a perfectly balanced solution that met the needs of everyone.

Results delivered and ongoing

The live solution provides our client’s team with total control, speed, integrity, visibility, reporting and audit for all investor-related AML and KYC. The considerable saving of time, risk, erroneous and duplicated manual efforts give way to an overnight return on investment. Investors benefit from onboarding processes that have shifted from emails and paper to a swift, real-time, secure, simple and 100% digital journey. The client’s compliance experts are furnished with live dashboards for easy tracking and alerts to items of importance so nothing is left to chance.

Scalability through MaxComply™ means our client can now drive greater efficiencies and handle raised volumes in compliant new business activities, allowing for increased focus and care regarding its high-profile investors’ experience.

Working with IQ-EQ has been seamless – you and your team understand our business, advise us appropriately, and handle your side of our collective partnership so that we can focus on making good investment decisions. Evan Gibson SVP, Merchants Capital

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