case study
The client, their challenge
Our client, a U.S.-based global multi‑asset manager serving both institutional and individual investors, offers a diversified range of hybrid, yield and equity investment strategies. An IQ‑EQ client since 2014, they sought to unify AML/KYC compliance across multiple jurisdictions. The key challenge was establishing a consistent, transparent compliance framework for investors and investment assets managed in Luxembourg, Cayman and the U.S., supported by a digital solution capable of streamlining oversight.
Our solution
To meet the client’s needs, we:
- Deployed a coordinated team of AML/KYC analysts based in the U.S. and Luxembourg:
- Providing experienced compliance officers dedicated to the account
- Ensuring rapid responsiveness thanks to the teams being located in the same jurisdictions as the client
- Leveraging our compliance specialists’ regulatory expertise to ensure alignment across all jurisdictions
- Utilised our proprietary MaxComply™ platform to manage investor onboarding:
- Delivering customised workflows tailored to the manager’s operating model
- Offering competitive pricing designed to support global scalability
- Enabling rapid completion of investor case files
- Maintaining a continuously enhanced technology platform with new feature rollouts
Results
Through our people-first, technology-powered services, we successfully delivered a global AML/KYC framework for our client. We streamlined the manager’s investor and investment onboarding through MaxComply’s secure, efficient and user‑friendly technology, providing an efficient, flexible and future-proofed solution.
