case study
Our client, their challenge
Our client is a European captive insurer providing risk coverage for construction and infrastructure projects. As volume increased, the insurer faced growing regulatory complexity and operational strain, particularly within back office and administrative function.
The captive sought to streamline its back‑office operations to improve efficiency, strengthen compliance and redirect internal focus toward core insurance and strategic activities.
Our solution
IQ‑EQ’s Professional Services Outsourcing (PSO) team designed and implemented a comprehensive outsourcing model covering accounting, reporting and administrative processes.
Key components of the solution included:
Full accounting cycle support
- Bookkeeping and bank reconciliations
- Management accounts and annual financial statement preparation
- Payment processing
- Audit support
Corporate transaction and governance
- Client onboarding
- Board meeting administration
- Regulatory filings
- Liquidation process guidance
Bespoke and value‑added services
- Backlog clearance
- Support with new reporting requirements
- Oversight and strengthening of governance processes
Results
Through its partnership with IQ‑EQ, the captive insurer has been able to:
- Refocus on underwriting, risk management and strategic development
- Enhance efficiency through standardised, well‑controlled processes
- Achieve significant cost savings compared to building an in‑house team
- Access a qualified and experienced PSO team with deep captive insurance expertise
- Leverage IQ‑EQ’s global footprint and multi‑jurisdictional experience
This operating model has positioned the captive to scale confidently into new lines of business, supported by reliable, high‑quality operational delivery.
