Interested in joining our team?
We are always on the lookout for passionate people that possess IQ and EQ to join our growing team.
Our clients are central to our business.
Through our ‘know how, know you’ approach, we combine technical expertise with deep client understanding. We’re an innovative organisation where people embrace change and solve complex problems using both technical skill (IQ) and emotional intelligence (EQ).
We continuously evolve our services to meet changing client needs, leveraging proprietary technology tools like MaxComply™, Navigator and Cosmos for consistent excellence in service delivery.
Our client listening programme, launched in 2020, has seen almost 600 independent interviews conducted to gather valuable feedback from clients, partners and prospects to help us continually improve our service and develop new solutions that align with what our clients need and want.
We measure a range of key performance indicators (KPIs) relating to people, service, technology and advocacy ratings. Our Net Promoter Score continues to be badged as ‘excellent’ by our independent assessors.
By building trusted relationships and acting on client feedback, we create enduring partnerships built on continuous improvement and responsiveness to client needs.
We’ve trusted the fund administration services of IQ-EQ since 2016 and have been rewarded with a dedicated team of industry experts delivering on-time, every-time services. We’re extremely happy with our long-term partnership and very much look forward to continuing the relationship as we both grow. Dennis Leddy Chief Operating Officer, Game Creek Capital LP