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Transfer agency services

Managing investors and shareholders can be a challenging and time-consuming task. Our transfer agency services are designed to provide you with peace of mind, knowing that your records are accurately maintained and payments are processed promptly. Focus on your core activities while we take care of your investors’ needs with precision.


assets under administration


funds under administration

Supporting 11 of the top 15 private equity firms

Advanced technology for accurate investor management

Streamlined processes for increased efficiency

Services to meet your specific needs


Our transfer agency services

We can support you with:

  • Booking investor transactions
  • Cash management and processing
  • Dealing with transfers
  • Issuing capital call notices and distribution notices
  • Issuing of capital account statements and Net Asset Value (NAV) statements
  • Maintain investor records and monitoring all issues
  • Ongoing Anti Money Laundering (AML) and Know Your Customer (KYC) services
  • Processing of payments, capital calls and distributions
  • Registrar services, including investor reporting and investor queries
  • Set up new investors and investor AML / KYC

Streamlined record-keeping and investor registration

We can manage your shareholder register and simplify investor registration. Trust us to maintain accurate records while ensuring your investors’ personal information is kept confidential.

Clear and comprehensive investor reports

Get comprehensive investor reports covering key areas like capital calls, redemptions, and distributions. Our reports follow the common reporting standard (CRS) for compliance and valuable insights.

We also offer regular NAV statements and capital account statements to give you access to the latest financial information.

Stay on top of relevant legislation & regulations

Stay up-to-date with regulatory requirements with our expert investor services. We’re well-versed in relevant legislation, including FATCA, so you can focus on your business with peace of mind.

Timely payment processing for interest and dividends

Maintain strong relationships with your investors by ensuring timely and accurate interest and dividend payments. Let us manage and issue payments through our expert services.

  • One dedicated team
  • Unrivalled technical expertise
  • Committed service delivery

When it comes to managing your investments, it is important to have the right support. We have a global network of offices that provide you with a personal and localised experience, so no matter where you are in the world, you can trust us to provide a high-quality service that meets your specific requirements.

Looking for investment support that’s seamless, efficient and bespoke to your needs? Contact us today to find out how our trust agency services can help.

We have been client of IQ-EQ for 12 years now which by itself is a testament. We are indebted to IQ-EQ for being on their toes, prompt service, problem solving and supporting/resolving investor queries. The team from top to bottom have been great asset for us. Nalanda Capital Ptd Ltd

Transfer agency FAQs

What are transfer agency services?

Transfer agency services are typically provided by a trust company, bank, or similar organisation, and can include tasks such as: managing investor records and relationships, recording transactions, issuing and cancelling certificates, dealing with lost or stolen certificates and processing investor mailings.

Who needs a transfer agent?

For publicly listed companies with shareholders or investors who receive dividends, transfer agent services can be vital. They can help maintain strong investor relationships by ensuring timely and accurate transaction processing while also ensuring compliance with relevant laws and regulations.

What is the difference between a registrar and a transfer agent?

Registrars and transfer agents both play vital roles in managing investor records. Registrars maintain records of bondholders and shareholders to avoid them from exceeding the authorised number of shares, whereas transfer agents manage investor account balances and certificates of security ownership.

Working with IQ-EQ has been seamless – you and your team understand our business, advise us appropriately, and handle your side of our collective partnership so that we can focus on making good investment decisions. Evan Gibson SVP, Merchants Capital

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