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IQ-EQ achieves ISO 20000 certification

19 Feb 2025

We’re pleased to share that IQ-EQ has successfully achieved global certification for our IT Service Management System, in alignment with ISO 20000 standards, supported by cybersecurity firm, MAGNA.

Speaking about the certification, Alexandre Pieyre, Group Technology Director at IQ-EQ said “Achieving this accreditation demonstrates how IQ-EQ is meeting the highest global standard for IT service management, compliance and governance. This certification reflects months of rigorous internal audits, process enhancements and collaborative efforts across teams and marks a major step forward in ensuring that our IT services are delivered with greater efficiency, reliability and governance, reinforcing our commitment to excellence. We are thankful to MAGNA for their expertise and support throughout the process.”

Building upon our existing ISO 27001 certification, our latest accreditation strengthens our robust framework, integrating both IT service management and information security. By aligning these two global standards, we ensure that our IT services are not only efficient and scalable but also secure, compliant and resilient against emerging risks.

Learn more about our collaboration with MAGNA here.

Working with IQ-EQ has been seamless – you and your team understand our business, advise us appropriately, and handle your side of our collective partnership so that we can focus on making good investment decisions. Evan Gibson SVP, Merchants Capital

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