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FCA writes to wholesale brokers regarding areas of concern and updated supervision strategy

18 Feb 2025

By Steffen Burgess, Compliance Consultant 

The UK Financial Conduct Authority (FCA)’s most recent Dear CEO letter has outlined some areas of continuing concern from the previous two years of supervision of the wholesale brokerage sector, in addition to the new supervisory strategy aimed at wholesale brokers and their key areas for concern.   

Findings from the FCA’s previous supervisory cycle

Prudential risk management

The FCA has noted significant progress in clearing firms’ liquidity risk management frameworks (LRMFs) and financial resilience following previous observations of deficiency in liquidity risk management and stress testing.  

Despite improvements, deficiencies remain, and cases of weak risk management leading to liquidity risks were noted.  

In a bid promote effective prudential risk management, the FCA plans to publish an observation paper outlining best and worst practices identified during its review, which firms are expected to analyse and apply in their own contexts to enhance their LRMFs.  

The FCA has pledged to continue its proactive oversight of prudential risk management, ensuring firms effectively manage their financial stability to prevent future market disruptions. 

Financial crime

The inherent risk of wholesale brokers being used facilitate financial crime continues to be a focal point of concern at the FCA.  

The FCA’s Money Laundering Through the Market (MLTM) multi-firm assessment was said to reveal mixed results—while improvements were noted in risk assessment processes including governance, oversight frameworks and trade surveillance and monitoring collaboration, so too were deficiencies in business-wide risk assessments, failures in client risk-rating methodologies, and inappropriate reliance on third-party due diligence in the transaction chain.  

Firms are expected to read the publication in full and ensure its recommendations are implemented. 

Additionally, the FCA has highlighted the link between weak anti-money laundering (AML) controls and market abuse, urging firms to review recent FCA Market Watch publications that stressed concerns around personal account dealing and market abuse surveillance. 

Remuneration and broker misconduct

The FCA raised concerns over the inconsistent application of the MIFIDPRU Remuneration Code across wholesale brokers and stressed the importance of remuneration as a tool to prevent broker misconduct.  

They have demanded immediate remediation from non-compliant firms and outlined their intent to utilise regulatory reporting data such as the MIF008 returns to flag instances of poor or non-compliant remuneration practices. 

The FCA has signalled plans to assess whether firms use remuneration as a disciplinary tool to address broker misconduct, including non-financial misconduct.  

FCA’s two-year strategy 

The FCA has detailed four key areas they’ve determined as strategically important over the next two years to ensure the effective regulation and risk management of the sector: 

1. Broker conduct

The risk of broker misconduct due to inadequate oversight of brokers is a key theme throughout the letter.  The FCA notes the substantial influence that brokers can have on the performance of the firm, with direct access to clients and knowledge of market dynamics as key factors presenting risk for misconduct.  

Market abuse, including conflicts of interest, insider trading and “flying and printing” were highlighted as key risks arising from the poor management of brokers, as well as failure to properly discipline broker misconduct, provide best execution results to clients, and other non-financial misconduct.  

Material weaknesses in the governing frameworks managing broker conduct, such as ineffective controls, lack of oversight, or unsuitable or lax disciplinary actions, will put firms – and individuals within them – at risk of enforcement or restrictive action.  

2. Culture

The FCA also emphasised the important role of a strong corporate culture and diverse leadership in maintaining good conduct within wholesale broking firms. Variety in the leadership of wholesale brokers was specifically identified by the FCA as means to nurture a culture of effective challenge to management and avoid excessive “group think” at management level that risks overlooking key business risks – particularly broker misconduct.  

The FCA will use the results of the non-financial misconduct (NFM) survey undertaken in 2024, which assessed how firms handled and investigated instances of NFM, to further engage with wholesale broker firms to implement effective controls.  

The regulator plans to scrutinise firms flagged as “outliers” in the survey, focusing on their policies and procedures for reporting NFM, evidence of encouraging and fostering a “speak up” culture, their internal management processes for NFM cases and their commitment to fair outcomes.  

3. Business oversight

Risk and control frameworks will also come under regulatory scrutiny as the FCA pushes for effective oversight of brokers conduct throughout their portfolios. As well as the traditional detective and monitoring controls such as trade and communication surveillance, client onboarding, transaction monitoring and trade error/failure escalation procedures, the FCA has been forthright about their expectation for firms to incorporate remuneration tools such as deferrals and clawback to prevent and punish cases of misconduct. This reflects their findings from the previous supervisory period and the objectives of the MIFIDPRU Remuneration Code as a risk management mechanism.  

4. Financial resilience

The FCA continues to focus on prudential risk management in their next two-year strategy with the aim of fostering financial resilience and preventing market disruption due to the disorderly wind-down of firms in the sector.   

Wholesale brokers that were subject to the FCA’s recent liquidity review will receive particular attention and can expect assessment of their contingency funding plans and frameworks, scrutinising their resilience to liquidity risks under stressed scenarios. 

Firms with material weaknesses in their financial resilience systems and controls, and those which demonstrate non-compliance with the Investment Firms Prudential Regime (IFPR)’s overall financial adequacy rule, will risk having additional capital and liquidity requirements imposed on them.  

Actions for CEOs and governing bodies

CEOs and governing bodies of wholesale brokers will need to ensure they have discussed the letter and agreed next steps before the end of March 2025. It is recommended that firms record board minutes of this meeting and produce a resolution pack approving the action plan. 

It’s important to consider these issues now as, typically, following a letter like this, the FCA will follow up with a Section 165 information request to relevant firms in the form of a survey. The FCA will then typically liaise further with some firms on an individual basis, requesting further information or visits where appropriate. 

If you’d like to hear how IQ-EQ’s UK regulatory compliance team can assist your firm in adhering to the FCA’s expectations of wholesale broker practices, please get in touch

Working with IQ-EQ has been seamless – you and your team understand our business, advise us appropriately, and handle your side of our collective partnership so that we can focus on making good investment decisions. Evan Gibson SVP, Merchants Capital

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