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Transfer agency services

Managing investors and shareholders can be challenging. Our transfer agency services provide peace of mind, ensuring accurate record-keeping and prompt payment processing so you can focus on your core activities while we cater for your investors’ needs.

Comprehensive investor reporting

Get detailed investor reports on capital calls, redemptions, distributions and more. Our reports follow the common reporting standards (CRS) for compliance and insights.

We also provide regular net asset value (NAV) and capital account statements to give you access to the latest financial information.

Regulatory compliance expertise

Stay up to date on relevant legislation and regulations, like FATCA, through our expert investor services, so you can operate with confidence.

Timely payment processing

Maintain strong investor relationships with our precise interest and dividend payment services.

  • Booking investor transactions
  • Cash management and processing
  • Dealing with transfers
  • Issuing capital call notices and distribution notices
  • Issuing of capital account statements and NAV statements
  • Maintain investor records and monitoring all issues
  • Ongoing Anti-money Laundering (AML) and Know Your Customer (KYC) services
  • Processing of payments, capital calls and distributions
  • Registrar services, including investor reporting and investor queries
  • Set up new investors and investor AML / KYC
  • One dedicated team
  • Unrivalled technical expertise
  • Committed service delivery

With a global network of offices, we provide a personal, localised experience to meet your unique investment needs, no matter where you are.

Looking for seamless, efficient, and tailored investment support? Contact us to learn how our transfer agency services can help.

Transfer agency FAQs

What are transfer agency services?

Transfer agency services are typically provided by a trust company, bank, or similar organisation, and can include tasks such as: managing investor records and relationships, recording transactions, issuing and cancelling certificates, dealing with lost or stolen certificates and processing investor mailings.

Who needs a transfer agent?

For publicly listed companies with shareholders or investors who receive dividends, transfer agent services can be vital. They can help maintain strong investor relationships by ensuring timely and accurate transaction processing while also ensuring compliance with relevant laws and regulations.

What is the difference between a registrar and a transfer agent?

Registrars and transfer agents both play vital roles in managing investor records. Registrars maintain records of bondholders and shareholders to avoid them from exceeding the authorised number of shares, whereas transfer agents manage investor account balances and certificates of security ownership.

Working with IQ-EQ has been seamless – you and your team understand our business, advise us appropriately, and handle your side of our collective partnership so that we can focus on making good investment decisions. Evan Gibson SVP, Merchants Capital

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