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Managing investors and shareholders can be a challenging and time-consuming task. Our transfer agency services are designed to provide you with peace of mind, knowing that your records are accurately maintained, and payments are processed promptly. Focus on your core activities while we take care of your investors’ needs with precision.
$750B+
assets under administration
800+
funds under administration
Supporting 13 of the top 15 private equity firms
Advanced technology for accurate investor management
Streamlined processes for increased efficiency
Services to meet your specific needs
Our transfer agency services
We can support you with:
- Booking investor transactions
- Cash management and processing
- Dealing with transfers
- Issuing capital call notices and distribution notices
- Issuing of capital account statements and Net Asset Value (NAV) statements
- Maintain investor records and monitoring all issues
- Ongoing Anti-money Laundering (AML) and Know Your Customer (KYC) services
- Processing of payments, capital calls and distributions
- Registrar services, including investor reporting and investor queries
- Set up new investors and investor AML/KYC
Streamlined record-keeping and investor registration
We can manage your shareholder register and simplify investor registration. Trust us to maintain accurate records while ensuring your investors’ personal information is kept confidential.
Clear and comprehensive investor reports
Get comprehensive investor reports covering key areas like capital calls, redemptions, and distributions. Our reports follow the common reporting standard (CRS) for compliance and valuable insights.
We also offer regular NAV statements and capital account statements to give you access to the latest financial information.
Stay on top of relevant legislation and regulations
Stay up-to-date with regulatory requirements with our expert investor services. We’re well-versed in relevant legislation, including FATCA, so you can focus on your business with peace of mind.
Timely payment processing for interest and dividends
Maintain strong relationships with your investors by ensuring timely and accurate interest and dividend payments. Let us manage and issue payments through our expert services.
- One dedicated team
- Unrivalled technical expertise
- Committed service delivery
When it comes to managing your investments, it is important to have the right support. We have a global network of offices that provide you with a personal and localised experience, so no matter where you are in the world, you can trust us to provide a high-quality service that meets your specific requirements.
Looking for investment support that’s seamless, efficient and bespoke to your needs? Contact us today to find out how our transfer agency services can help.
Transfer agency FAQs
What are transfer agency services?
Transfer agency services are typically provided by a trust company, bank, or similar organisation, and can include tasks such as: managing investor records and relationships, recording transactions, issuing and cancelling certificates, dealing with lost or stolen certificates and processing investor mailings.
Who needs a transfer agent?
For publicly listed companies with shareholders or investors who receive dividends, transfer agent services can be vital. They can help maintain strong investor relationships by ensuring timely and accurate transaction processing while also ensuring compliance with relevant laws and regulations.
What is the difference between a registrar and a transfer agent?
Registrars and transfer agents both play vital roles in managing investor records. Registrars maintain records of bondholders and shareholders to avoid them from exceeding the authorised number of shares, whereas transfer agents manage investor account balances and certificates of security ownership.