Transformation Associate Delivery Director

Job Description

Responsibilities (how we will measure success)

To manage a programme (group of projects), taking responsibly for the successful delivery of all projects within this programme.

Providing project assurance to the Head of Group Portfolio and Group Transformation Committee (GTC) for the programme.

To ensure projects are delivered in line with best practice project management techniques and processes appropriate to the type and complexity of projects. 

Tasks (what does the role do on a day-to-day basis)

• Ensure all active projects within the programme are managed in-line with the processes set out by the Head of Group Portfolio
  • Devise the overall approach to delivering individual projects, ensuring appropriate tailoring according to project need.
  • Designing, developing and critiquing proposed project plans based on sound judgement and analysis.
  • Uncovering and resolving potential conflicts or disagreements about project priorities and impacts.
  • Ensuring delivery in-line with agreed baselines for deliverables, scope (and quality), time and cost, including managing and monitoring project budgets to ensure delivered within agreed budget.
  • Ensure all projects clearly identify all benefits, ensure these are tracked and delivered.
  • Pro-actively and effectively manage project execution risks and issues as they arise, including the development of contingency plans.
  • Applying change control processes to control all changes to baselines.
  • Ensure each project has an appropriate governance framework
  • Liaise with departments to ensure Service Transition of Projects is successful.
  • Completion of project closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lessons on the team’s central lessons log.

• Working with Executive owners and key stakeholders to create a roadmap for active and future projects.
  • Monitor all pipeline projects in the programme and ensure all materials are prepared for timely submission Gates.
  • Provide regular reporting as set out by the P3O.
  • Maintain, deliver and monitor a stakeholder management plan for the Programme.
  • Contribute to wider portfolio level planning and communication.
• Representing the Transformation team in GCD – taking the lead in building out the team and transformation activities in GCD.
• Business facing – understanding the business need of projects and ensuring decision making is made accordingly, challenging when required.
• Perform employee supervision in line with all IQ-EQ line management policies.
  • Organising and motivating project teams, directing the projects within the programme, ensuring all stakeholders involved to deliver successfully.
  • Evaluate performance of team members and set out development plans
• Providing coaching and guidance to the portfolio team and building and managing meaningful and supportive relationships across the organisation and around aspects of the Project Management profession.
  • Leadership
  • Our methodologies and frameworks
  • People skills and navigation of politics

• Establishing effective working relationships with all stakeholders.
• Identifying resourcing needs in line with the programme plan and ensure resources are appropriate to deliver the programme.
• Contribute to the wider Change function on a variety of levels, in order to support the ongoing development of the team.  
• Involvement in the departments hiring process for Change Delivery Team resource where needed.
• Act as a role model and a leader within the team, expressing appropriate characteristics as expected at this level.
• Definition, tailoring and Preparation of project documentation in collaboration with Subject Matter Experts for example:
  • Project Initiation Requests
  • Project Initiation Documentation
  • Product and Work Package Descriptions
  • End Stage reports and Stage Gate Readiness Assessment Documents
  • Test Strategy, Plans and Scripts
  • Closure Reports

Other

• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

Key competencies for position and level

• Builds effective teams
• Drives results
• Manages Conflict
• Resourcefulness
• Balances Stakeholders

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership
• Resilience
• Positivity
• Proactivity