Senior Officer – Onboarding

Job Description

To act as an integral part of new business onboarding take-on for new and existing clients. The role will be a key contributor in the preparation of new business client packs, assessing and building client profile for presentation at new business committee. Provide adequate and appropriate guidance on Onboarding enquiries raised by the Client Services Teams and actively supporting team members by providing on-the-job training and subject matters point of reference.

RESPONSIBILITIES:

New Business Onboarding (Serviced Client Entities & Investors)

• Review, assess and approve the adequacy of CDD documents and KYC information obtained on client and related parties
• Assess enhanced due diligence requirements
• Assess and interrogate adverse news identified and referred by the screening team
• Draft supporting forms and checklists for review and approval by Administration teams
• Promptly refer outstanding issues/gaps to Administration team to be resolved prior to pack being circulated
• Attend new business meetings and record actions, issues and discussion points
• Liaise with Administration teams to complete new business packs within 48 hours before the scheduled new business committee meeting
• Prompt scheduling of NBAC/Discovery meetings within 24hrs of request received.
• Timely updating of onboarding processes on relevant onboarding platforms such as Max Comply for Fund serviced entities and investors
• Drafting meeting minutes for CSD review and approval within 3 hours for low/medium risk cases, and within 5 hours for high/very high and complex cases post meeting
• Finalising meeting minutes for new business committee approval in line with the set timelines – (within 2 days for low/medium risk cases) and within 5 days for high/very high or complex cases hours post meeting).
• Proactively follow up on outstanding meeting minutes approval to ensure adherence to set timelines
• Quality Assurance of draft meeting notes.
• Maintaining and updating the NBAC Trackers

Team Support – Operational Efficiencies

• Escalate any NBAC issues or concerns to the Manager of Onboarding and Client Monitoring
• Timely responses to email queries and filling of emails.
• Ensure strong operational controls are in place and are followed to support the integrity of new and existing data stored within Pure Client/5Series.
• Ensuring timely execution and quality evaluation of screening process (GS, WC, and RS), identifying PEP nexus, high risk red flag factors and providing justification while demonstrating adherence to and evidence of appropriate risk mitigation measures.
• Actively collaborate with the members across 1st line Client Services Teams, Compliance and Operational Support locally to maintain effective working relationships and improve operation efficiency.
• Adapting to changes in a productive manner and help to foster a positive attitude within the team.
• Identify own training needs and within the team and assist in providing the required training to all team members.
• Timely completion of time recording on 5Series.