Senior Business Manager

Job Description

Job Summary: 

This is not your typical Business Manager role. Working as Senior Business Manager for IQ-EQ will require you to have a womb to tomb mastery of project and business management methodologies to be applied to ongoing initiatives in IQ-EQ to ensure predictable and successful delivery. You won’t just be taking down the minutes of the meeting because you will need to have the vision and a thirst for change, transformation, and continuous improvement. 

Business Management is not an easy job; therefore, we need someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining a good working relationship with all participants. 

A proactive team player who initiates improvements at the same time adheres to the team’s standard methodology and governance processes. 

Responsibilities (how we will measure success) 

  • Contribute to strategic growth and operational development of the Firm by managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group 

  • Adhere to the team’s standard methodology and governance processes including use of approved templates and checklists. 

  • Responsible for all aspects of Project/Business Management, including but not limited to; Initiation, planning, design, execution, monitoring and controlling including change control and project closure – ensuring predictable and successful delivery. 

  • Organizing and motivating project teams, directing the project and all stakeholders involved to successful delivery. 

  • Effective and Transparent communications ensuring the flow of information to all stakeholders involved. 

  • Ongoing contribution towards continuous development and improvement of Change Delivery methodologies, templates, and checklists 

Tasks (what does the role do on a day-to-day basis)  

  • Define the scope of assigned projects in conjunction with the Project Sponsor 

  • Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix. 

  • Preparation of project documentation in collaboration with Subject Matter Experts for example: 

  • Project Initiation Requests 

  • Project Initiation Documentation 

  • Product and Work Package Descriptions 

  • End Stage reports and Stage Gate Readiness Assessment Documents 

  • Test Strategy, Plans and Scripts 

  • Closure Reports 

  • Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments. 

  • Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects. 

  • Monitoring overall progress and use of resources, initiating corrective action where necessary 

  • Applying change control processes to control changes to the products ensuring that changes are made only with the agreement of appropriate named authorities. 

  • Managing project risks, including the development of contingency plans 

  • Reporting through agreed lines on project progress through highlight reports and end-stage assessments, including option papers and recommendations

  •  Manage a range of stakeholders from junior to senior level across all locations. 

  • Manage and monitor project budgets to ensure delivered within agreed budget. 

  • Adhere to internal project methodology and governance. 

  • Track all time spent on projects in NetSuite ensuring that resource time is also captured and monitored. 

  • Communication and engagement planning 

  • Maintaining an awareness of potential interdependencies with other projects and their impact 

  • Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions. 

  • Production of closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lesson on the team’s central lessons log. 


  • Support other departments as required within the confines of the Business Manager role 

  • Undertake any additional reasonable duties as required the Firm 


Key behaviours we expect to see:  

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

  • Commercial 

  • Positive 

  • Professional 


Must Have: 

  • >7+ years’ experience of end-to-end project/business management across a variety of different types of complex projects 

  • Excellent organizational, prioritization, and interpersonal skills 

  • Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers, and suppliers 

  • Can do attitude, ability to cope with tight deadlines, and working under pressure 

  • Ability to take initiative and self-manage 

  • Excellent presentation skills, both written and oral 

  • A high degree of literacy in applications such as; MS Word, MS Excel, MS PowerPoint, MS Visio 

  • Strong Excel and PowerPoint skills 

  • Use of Project Management software 

  • Ability to take a creative approach to resolve a range of issues 

  • Project Management qualification 

  • Fluent in the English Language 

Nice to Have: 

  • Experience in operating within a firm that shares some of the following features:  

  • Globally distributed teams 

  • Financial Services 

  • Fast-paced and rapidly evolving environment 

  • Knowledge of or experience working in a Private Equity / Investor services industry 

  • Degree level qualification 

  • Technology project implementation 

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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