Senior Accountant, Client Implementation

Job Description

Responsibilities (how we will measure success) :
Reporting to the Head of New Business Client Implementation & Onboarding, this role will focus on new client onboarding and incremental business, into the Client Service Shared Operations, ensuring it is proactively managed and planned in close coordination with the Country clusters. You will ensure the successful implementation of new Client work ensuring that it delivers on client quality expectations, contractual commitments, and the scalability of the Shared Service Team. 

•    Jointly work with the Cluster ‘on boarding’ Teams to define, plan, and execute high priority client initiatives       into the Back Office shared service environment in line with the Business objectives.

•    Lead and execute data migration projects for new and existing clients transitioning to Investran
•    Extract, transform, and load fund accounting data from legacy systems to Investran
•    Setup and configure fund structures, investor records, fee calculations, and reporting templates in                   Investran
•    To conduct one to one comparison of all transactions and reports between erstwhile Client applications           vs  Investran and highlight any significant changes to be implemented in Investran to accommodate               client   requirement to Project team. 
•    To complete data migration for all information as per agreed timelines into Investran from Client books.
•    Experience with closed-ended funds and investor transactions
•    To understand clients reporting requirements and perform necessary testing to make sure it meets                 client’s  requirements. 
•    Provide regular reporting on potential new clients from Country Clusters, and impact on Shared services.
•    To take complete ownership from date of migration and ensure smooth go-live of clients into Investran           accounting system.
•    Contribute to the continuous improvement of the global standard operating model for ‘onboarding’ new           business and related functional groups/business partners.
•    Assist with the development of on-boarding and transition plans for new client onboarding and develop           best practice models for service delivery.
•    Act as the liaison between Front office and Shared Service Client teams to on-board clients to systems
•    As required participate in discovery sessions to fully understand new client requirements, identify pain             points for shared services & define the implementation approach for clients.
•    Present and articulate shared services scope of work, features and standardized solutions, clear                     processes, and SLAs
•    Coordinate with Head of New Business Onboarding to ensure incremental new business resources and          skill required are forecasted accurately and recruited on time.
•    Coordinate with local Training teams to ensure that the relevant Client information is clear and any Client       nuances are documented for scalability
•    Track and record each stage of the process for Shared service re incremental business effectively and           efficiently, providing regular reporting on status and highlighting any issues.
•    Ensure that legal checks and requirements for potential clients are conducted satisfactorily.
•    Perform due diligence analysis for scoping of on-boarding activities.
•    Comply with the Compliance and risk policies and protocols to ensure they are adhered to by the entire         department and deficiencies repaired and escalated.
•    Coordinate with all relevant teams to ensure internal workflows will meet client needs and regulatory                controls.
•    Communication of progress and expectations to key internal/external stakeholders
•    Continue to optimise the Client onboarding process for the benefit of the Client and shared Service                  effectiveness.
•    Ensure that all projects are delivered on time, within the scope and agreed budget.
•    To document the policies and procedures for funds involved in migration and capture client specific                  scenarios in the documentation. 
•    To provide structured training and proper hands off on client deliverables to BAU team. 

Key competencies for position and level (see Group Competency model)
•    Creates Collaborative Relationships establishes and maintains a wide variety of relationships with a wide       variety of internal and external stakeholders, communicates well, manages conflict, Customer focused. 
•    Delivers Consistent Results action orientated, plans, and aligns.
•    Ensures Accountability – Holding self and other accountable for meeting commitments.

Key behaviours we expect to see.
•    In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be       expected to demonstrate the following:
•    End to End Private Equity Fund accounting experience, predominantly in the fund administration.
•    Overall, 5 + years of experience in Capital markets, onboarding, data migration and fund accounting 
•    Knowledge of local statutory reporting requirements across North American, Europe and APAC a plus
•    Knowledge and experience in accounting systems (Investran, etc.), and investor level transactions,                 Demonstrated KYC/AML experience.
•    Strong communication skills
•    Strong organizational and prioritization skills
•    Ability to multitask and deliver to a tight deadline.
•    Enjoy working in a fast-paced and demanding environment.
•    Strong interpersonal skills and ability to work with people at all levels across all functions. 
•    Team player