Job Description
To act as an integral part of the new business client on-boarding and the ongoing monitoring of processing client due diligence (CDD).
Support the CDD and Onboarding team with the execution of onboarding new business completion and collation of new business packs and undertaking ad-hoc searches and processing of CDD to ensure up to date information is held on clients in core systems.
What you'll do
- You’ll manage end‑to‑end new business onboarding by scheduling NBAC/Discovery meetings within 24 hours, preparing NBAC packs ahead of meetings, maintaining trackers, and drafting accurate meeting notes within 3–5 hours post‑meeting.
- You’ll execute onboarding and BAU CDD processes accurately and on time across core systems (5Series, Imagein, PureFunds, and MaxComply), ensuring tracker logs and records are consistently updated.
- You’ll ensure strong operational controls and data integrity by maintaining high‑quality records in Pure Client/5Series, completing timely time recording, responding promptly to emails, and filing correspondence accurately.
- You’ll conduct and quality‑review screening (GS, WC, RS), identify PEP connections, high‑risk red flags, and provide clear risk justifications while adhering to regulatory requirements and appropriate mitigation measures.
- You’ll support team effectiveness by escalating NBAC/CDD issues to management, collaborating with Client Services, Compliance, and Operations, adapting positively to change, and actively managing your own training and development needs.
What we offer
- Comprehensive remuneration: Competitive financial packages based upon market rates for your role, proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to increase employee contributions
- Wellbeing: Additional social benefits such as medical insurance & life assurance, discounted gym memberships and the opportunity to engage with our local community via sports activities, charity programmes & environmental initiatives
- Flexible working: We recognise the value of working flexibly and enable our employees to enjoy an excellent work-life blend
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.
Qualifications
- You demonstrate strong knowledge of Jersey AML/CFT/CPF regulations, including the Jersey AML/CFT/CPF Handbook, Money Laundering Legislation, Funds & TCB Codes of Practice, and global regulatory frameworks (OECD, FATF, ESMA), with hands-on experience applying AML/CTF risk assessment and due diligence standards.
- You have 2–3 years of experience in a Client Due Diligence (CDD) role within Private Wealth (Trust & Corporate) and Fund industries, with a clear understanding of diverse client typologies (Funds, companies, trusts, foundations, pension funds, insurance entities, and investors).
- You are proficient in client onboarding and CDD/KYC processes, including standard and enhanced due diligence, applying Group and Jersey onboarding policies, and supporting effective risk analytics, monitoring, and compliance decision-making.
- You possess excellent analytical, critical‑thinking, and problem‑solving skills, combined with high integrity, strong attention to detail, clear communication, and the ability to work independently or under pressure while providing sound recommendations.
- You are proficient in MS Word, Excel, and Access, bring solid financial markets and industry knowledge, collaborate effectively within teams, and ideally hold an AML Certificate (or equivalent), with fluency in English and additional languages considered an advantage.
Additional information
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
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