Manager, Private Wealth

Job Description

Are you a people-person who thrives in a client facing environment? Our Manager vacancy has your name written all over it. Come and join our Private Wealth team in our Isle of Man office and you will benefit from our hybrid working policy, employee referral scheme and collaborative and supportive environment.

In this role you will actively contribute to initiatives to improve processes and drive operational excellence. This is a role where you can really have an impact. You will also work with a complex and varied portfolio of clients requiring a more senior level of technical ability and provide support to the Senior Manager / Associate Director and more junior staff within the team. 

What you'll do - 

• Foster both a client service mentality and strong business development culture at all levels internally. We want your help in cultivating a positive attitude within the team so you will be driving the cultural values of the business.
• Manage a Client Administration Team who have overall responsibility for the administration of a Client Portfolio.
• Ensure appropriate allocation of clients within the team and ensure clear cover in place in connection with absences.
• Responsible for the take on of new business for the team and ensuring that new business is processed smoothly and efficiently.
• Assist where appropriate any CSD’s / Fiduciaries with a programme of regular client and advisor visits and attend if required.
• Responsible for ensuring the team meet their commercial objectives and targets through the effective capital management of the P&L for the Client Portfolio to include revenue targets, billable utilization rates for staff, pro-active management of debtor days and cash collections.
• Provide Senior Manager with support with regard to the regular and on-going reviews of any uncommercial fee arrangements within your Client Portfolio. Escalate these concerns to the relevant CSD in question together with an action plan to remediate to improve the profitability for any such client situations.
• Ensure that risk management processes are embedded in the culture, operations and systems used by all staff, driving and exemplifying adherence to agreed policies, procedures and applicable regulation.
• Your team will be important to you, so you will be required to interview & recruit talented individuals, whilst also supporting the development of existing team members.
• Provide technical support to Client Administration Teams in connection with their client structures and the execution of complex client transactions.