Manager – HR Operations

Job Description

The Regional HR Operations Manager is responsible for overseeing the HR operations function, ensuring efficient HR service delivery and adherence to IQ-EQ's policies and procedures. This role involves managing HR payroll and benefits for the region, maintaining accurate people data, and ensuring compliance from a legislation and regulatory point of view.  

Onboarding  

  • Oversee full onboarding cycle including new hire orientation  
  • Coordinate with Recruiting department on offer process and candidate questions 
  • Assist recruiting with resource planning and position postings 
  • Ensure completion of electronic I-9 verification process and other required documentation  
  • Maintain comprehensive and accurate employee records 
  • Identify issues and develop solutions to ensure positive employee onboarding experience  

Payroll Management 

  • Manage the payroll review cycle and submission process, ensuring payroll is accurate, timely, and compliant 
  • Oversee payroll system setup, maintenance, and integration with other HR systems 
  • Support and back up Payroll Associate as needed  

Benefit Administration 

  • Administer benefits including implementation of new benefit programs and processing employee enrollments  
  • Oversee annual benefit open enrollment  
  • Facilitate the resolution of benefit related issues and questions  
  • Analyze plan design and costs to optimize plan efficiency 
  • Collaborate with benefit brokers and vendors to ensure successful benefit administration  

HR Operations 

  • Maintain and ensure accuracy and integrity of HR data in SAP HR, Paylocity, and other relevant systems 
  • Administer employee changes such as promotions, pay changes, etc. 
  • Provide day to day support and advice on HR operations to Payroll and HR leads  
  • Deploy annual companywide HR trainings and ensure compliance  
  • Generate HR data reports as needed  
  • Understand and communicate company policies and procedures 
  • Address and resolve employee queries and issues related to HR operations  
  • Implement best practices to enhance HR operational efficiency  
  • Oversee offshore HR administrative resource  
  • Other projects and tasks as assigned 

Qualifications

  • Five plus years of experience in HR operations or a similar role, preferably two plus years in a managerial position 
  • Bachelor's degree in Business Administration, Human Resources Management or related field preferred 
  • PHR or SPHR preferred 
  • Strong knowledge of payroll processing and systems (experience with SAP and/or Paylocity a plus) 
  • Experience working in a fast-paced and complex environment 
  • Strong critical thinking and communication skills  
  • Experience partnering with Senior Leaders 
  • Demonstrated ability to analyze, interpret, and manipulate data as it relates to the HR function 
  • Excellent knowledge of Excel and HRIS systems 
  • Knowledge of tax and wage laws  
  • Knowledge of FMLA, FLSA, ERISA, EEO, OSHA 
  • Understanding of fiscal procedures 
  • Performs other duties as assigned 

Additional information

Salary based on experience and location ($90,000-$110,000) and full benefits package offered. 

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Company description

IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.

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