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Job Description
Introduction
We are seeking an IT Systems Analyst to support and enhance the 5-Series platform, ensuring it remains stable, secure, and compliant while driving continuous improvement. This role combines application support, data integrity management, and reporting, acting as a key interface between business users, technology teams, and data functions.
What you’ll do
- You’ll lead platform upgrades by managing technical delivery, test environments, UAT coordination, and deployment documentation for the 5-Series system.
- You’ll ensure governance and compliance by conducting access reviews, maintaining audit readiness, and adhering to regulatory and data standards.
- You’ll design and enhance workflows while maintaining data integrity, including anomaly detection, accurate datasets, and efficient system usage.
- You’ll deliver reporting and regulatory support by producing data extracts, managing reports, and handling Beneficial Ownership API activities.
- You’ll provide end-user support and stakeholder coordination by resolving system issues, managing support queues within SLAs, and collaborating with internal teams and external vendors.
What we offer
- Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund contributions, gratuity, internet allowance, and food allowance.
- Health & Insurance Coverage: Medical insurance, group term life insurance, and group personal accident insurance for financial security and peace of mind.
- Allowances & Support: Transportation or transportation allowance and shift allowance to support work flexibility and commuting needs.
- Paid Time Off: Generous paid leave to support work–life balance.
Qualifications
About you
- You have a bachelor’s degree or equivalent experience with at least 3 years supporting enterprise or trust/corporate administration systems.
- You have strong SQL and reporting experience, with hands-on exposure to tools like Power BI, SSRS, or Crystal Reports.
- You have solid troubleshooting skills and a strong understanding of application support and data management.
- You are detail-oriented with strong organizational and communication skills, able to manage multiple priorities effectively.
- You are collaborative and adaptable, with the ability to work across global teams and support a fast-paced environment.
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
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