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Job Description
THIS ROLE
As the head of HR in the Philippines you will be accountable for a growing headcount of 1,800 employees across our three locations in the Philippines, you will be an experienced HR Business Partner capable of leading the people agenda for our Global Client Delivery (GCD) operations in the Philippines. This high-impact, high-visibility role will operate within a global matrix structure and collaborate closely with HR Leads in GCD India and Mauritius reporting into the global head of HR for operations and technology. As a key member of the GCD Philippines Leadership Team, you have prior experience acting as a strategic advisor and thought leader across a range of organisational topics including change management, team effectiveness, organisational design, talent and leadership development, employee engagement, diversity and inclusion, and workforce planning.
WHAT YOU WILL DO
- Lead the HR agenda for GCD Philippines, driving employee engagement and aligning initiatives with our Employee Value Proposition, partnering with business leaders to define and deliver resource plans that support operational needs and strategic goals.
- Oversee the full HR lifecycle for GCD Philippines, including talent development, workforce planning, and leadership capability building. Driving improvements in workforce management processes, ensuring optimal staffing levels and timely onboarding aligned with demand
- Champion transformation and standardisation of HR processes, enhancing service delivery and management effectiveness, collaborating on global HR initiatives, contributing to automation and consistency across the function, build trusted relationships with executive leaders, key stakeholders, and global teams, acting as a primary HR contact for GCD Philippines.
- Continuously deepen your understanding of IQ-EQ’s business model, brand, and strategic priorities to ensure HR initiatives are aligned with business needs, providing policy guidance and apply expertise across HR disciplines including talent acquisition, workforce analytics, and employee development.
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
ABOUT YOU
- Degree level education in social science, HR, MBA
- Ability to motivate and influence the work of others that do not report directly to you
- Solid understanding of workforce management
- Proven experience in leading and managing HR teams, preferably in a global service delivery environment
- Strong commercial and business acumen to assess risk and opportunities for the organisation
- Excellent problem-solving skills and the ability to influence different business areas and management levels
- Sound working knowledge of employment laws, regulations, policies and procedures
- Successful at cultivating strong relationships with internal and external stakeholders and creating partnerships at all levels within the organization to achieve results.
- International working and living experience is preferred
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
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