Why work at IQ-EQ?
We power people and possibilities
Careers
Open mobile menu
Job Description
THIS ROLE
Are you passionate about creating smooth, well-maintained work environments? We’re looking for a proactive and dependable Facilities Officer to support the efficient running of our facilities department. In this dynamic role, you’ll help deliver high-quality services across reception, office maintenance, catering, and sustainability initiatives like waste disposal and recycling. Your contribution will directly support the comfort and productivity of every department in the company—making you a vital part of our daily operations.
WHAT YOU WILL DO
- You’ll manage meeting room setups, greet visitors with professionalism, and handle switchboard calls to ensure a seamless front-of-house experience.
- You’ll coordinate catering, travel logistics, and courier services, keeping meticulous records for billing and delivery tracking.
- You’ll oversee mail operations, kitchen stock, and stationery supplies, making sure every department stays equipped and supported.
- You’ll maintain clear communication with building management, follow security protocols, and monitor the reception and facilities inboxes.
- You’ll assist in onboarding new joiners, process supplier invoices, and provide reliable support to the Office Manager when needed
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
ABOUT YOU
- You’ve gained at least 2 years of hands-on experience in facilities or a related position, and know how to keep operations running smoothly.
- You take direction well and execute tasks with accuracy and timeliness, making reliability one of your strongest assets.
- You’re adaptable and ready to jump into one-off projects or special assignments whenever your line manager calls on you.
- You proactively identify and escalate issues that could impact service delivery, ensuring nothing slips through the cracks.
- You’re confident using Microsoft Office tools and bring solid IT skills to stay organized and efficient in a busy environment.
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
Recruitment experience
Everything you need to know