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Job Description
Are you an experienced business leader with the ability to drive operational excellence? Our Guernsey Funds team is growing! In this role you will act as the key point of client contact for allocated relationships and work closely with the Front Office Accounting Team to provide a seamless service to clients.
What you'll do
- Provide close team and client management support to ensure an excellent quality of service, consistency and support the Business' organic growth objectives
- Act as the key relationship Director for allocated clients. Liaison with and visit with clients for service reviews with the goal of ensuring that client satisfaction is maintained at a high level and to ensure that feedback received is utilised to enhance client experience
- Provide directorship services to client entities (including acting as alternate director), ensuring good corporate governance practices are adopted
- Stay abreast of, and remain up to date with, local legislation relating to drug trafficking, money laundering, terrorist financing, bribery and corruption and any other legislation that impacts on the conduct of fund and fiduciary business within the jurisdiction
- Report complaints, operational risks, suspicions etc. in accordance with local procedures.
What we offer
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
- Annual leave: All our employees are entitled to paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.
Qualifications
- Good knowledge and experience of offshore financial services and underlying product and service rationales, technologies and regulatory environments
- Membership of relevant Financial Institute
- Corporate Governance experience and an understanding and experience of risk mitigation
- Effective influencing skills and an ability to lead within own functional area
- Highly effective listening skills and able to make and communicate rational judgments in a decisive manner.
Additional information
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
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