Credit Controller

Job Description

Tasks and Responsibilities

Credit Controller with daily activities. Continental Europe

  • To be a key team member in managing the debtor book for Luxembourg, Netherlands and Belgium
  • Maintaining accurate records
    • Daily update of aging report (including intraday)
    • Weekly reconciliation of aging report and BI report
    • Maintain contact list of debtors
  • Sending payment reminders according to procedure
    • Following up by email or phone as required
  • Investigating and resolving any irregularities or enquiries (internal and external)
    • Liaising with operational teams
    • Align with Operational teams / banking pool for setting up payments
    • Provide detailed statement of accounts
  • Actively engage with the business leads to optimize cash collections
  • Help with the recognition of outstanding amounts at risk of collection
  • Process improvement
    • Assist with looking for improvement in the Credit Management process
  •  Process Automation
    • Assist with setting up automated process for Credit management
  • Implement best practices



  • Young professional, high educational level
  • Detail oriented
  • Proactive (not “shy”) and ability to work independently
  • Commercial mind set
  • Ability to discuss pleasant but strong with ‘problematic’ clients
  • Strong communication skills, both written and verbal
  • Advanced Excel skills
  • Previous work experience in credit controlling / accounts receivables
  • Fast learner
  • Ability to interpret different situations and act accordingly

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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