Client Accounting Manager – Funds

Job Description

• Oversee the smooth running and maintenance of relationships with designated clients.
• Plan, implement, review, manage and record all aspects of team members’ performance, training, and career development, continually increasing the team’s capability and performance levels.
• Maintain effective risk and compliance oversight for all aspects of the team’s performance and activity.
• Manage the file review process to ensure that all activity meets the Group’s risk, quality, and service standards.
• Perform second review of KPIs to ensure they are developed, implemented, and reported quarterly in accordance with SLAs.
• Support the development of the Operating Model by providing timely and constructive feedback on operations and performance. Attending forums with Front Office Senior Client Services Managers and Back Office KPI sessions to generate improvements.
• Act as a subject matter expert on different products, structures and jurisdictions while overseeing the effective use of all systems and software used within the team and proactively identifying performance improvements and process efficiencies.