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Job Description
THIS ROLE
The Officer 3 (Application Development) develops, documents, and supports standard dashboards and reports using established tools, guidelines, and procedures. The role performs a range of straightforward development and data‑processing tasks with moderate guidance and contributes to resolving routine reporting or dashboard issues. Interaction with end users may occur to clarify reporting requirements under the direction of senior team members.
WHAT YOU WILL DO
- You’ll develop, maintain, test, and enhance standard to moderately complex dashboards, ensuring data accuracy, integrity, and compliance with established procedures, quality standards, and Definition of Done requirements.
- You’ll support data extraction, validation, and reporting activities, execute basic SQL queries, maintain dashboard documentation, and ensure the accuracy of data displayed in client dashboards and reports.
- You’ll collaborate with clients, Client Services, and internal stakeholders to resolve dashboard and data-related issues, respond to routine inquiries, gather requirements, and provide project updates and demonstrations.
- You’ll contribute to product development and process improvement initiatives by implementing assigned enhancements, recommending efficiencies, supporting platform updates, and promoting best practices.
- You’ll provide basic technical guidance to junior team members, support onboarding and cross-functional collaboration, follow Azure DevOps workflows, maintain accurate timesheets, and assist with other team and business priorities as needed.
WHAT WE OFFER
- Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
- Health and wellness support – HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowances
- Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
- Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
- Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards
Qualifications
ABOUT YOU
- You hold a bachelor’s degree in Mathematics, Computer Science, Information Systems, Engineering, Accounting, Finance, or a related field, with at least 1.5 years of experience developing, maintaining, and managing Tableau-based dashboards and analytics solutions.
- You have strong technical expertise in Tableau, data visualization, and complex datasets, with knowledge of Tableau administration/architecture, built-in functions (e.g., LOD), T-SQL, SQL database concepts, and cloud-based platforms such as Snowflake.
- You are highly proficient in Microsoft Excel, including advanced functions, complex calculations, VBA, and Power Query, and possess intermediate programming skills in tools such as Python, R, MATLAB, or similar analytical languages.
- You have excellent communication, documentation, organizational, and multitasking skills, enabling you to clearly articulate processes, operational risks, and technical requirements while managing multiple priorities.
- You are a proactive, results-driven, and collaborative professional with a strong commitment to quality, continuous learning, knowledge sharing, and adapting to client-specific requirements and industry best practices.
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
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