Business Analyst

Job Description

Responsibilities (how we will measure success)

• A seasoned Business Analyst with experience of large/ complex transformation projects throughout the whole change lifecycle, you will be working within the Transformation Team. This role will see you working with colleagues and other stakeholders to investigate operational issues, problems, and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems.

Tasks (what does the role do on a day-to-day basis)

• Support Transformation Team in the delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures.
• Building and maintaining strong working relationships with key stakeholders to ensure full engagement in the business analysis and requirements gathering process, solving conflicts where required.
• Managing the end-to-end requirements process from definition, traceability and change control ensuring the full range of business needs are captured.
• Process definition, including ‘as-is’ state, identification of process improvements and modelling future state processes – ideally aligned to BPMN standards.
• Specifying data, data objects and information flows that align with the needs of the business.
• Analysis of underlying issues and their root causes, identifying available options and recommendations for improvement
• Defining test approach / strategy and user acceptance tests for new or improved business processes and IT systems; supporting coordination of test activities, including defect management and resolution.
• Defining holistic solutions that address organisational, people, processes, information and technology aspects, justifying the solutions when supporting the development of a business case for a business change initiative.
• Producing high quality business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools
• Supporting a smooth transition of projects into BAU, providing suitable training support and documentation in line with operational best practices.

Key competencies for position and level

• Has in-depth knowledge of Business Analysis discipline
• Works with others to solve complex global problems, taking on a new perspective to existing solutions.
• Works independently, receives minimal guidance.
• Strong communicator

Key behaviours we expect to see.

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Taking Ownership & result focused.
• Resilience
• Positivity
• Proactivity & Drive

Required Experience

Essential Criteria:

• Proven Business Analysis experience within the Regulated Financial Services Industry
• Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers.
• Can do’ attitude, ability to cope with tight deadlines and work under pressure effectively and professionally.
• Ability to take initiative and self-manage.
• Excellent communication skills, (both written and oral) with the ability to flex communication style to suit the audience.  
• Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights.
• High degree of literacy in applications such as MS Word, MS Excel, MS PowerPoint, MS Visio
• Ability to grasp abstract/new concepts quickly and take a creative approach to resolving a range of issues.
• Strong facilitation and presentation skills, with experience of running results driven workshops.
• Fluent in English Language