Banking Pool Officer

Job Description

An essential and visible responsibility for clients and IQ EQ where all payments made from and to clients go through the hands of the team members of the Banking Pool.

The team is responsible for a vast number of payments and part of the invoice collection on a daily basis.

Responsibilities

  • Deliver high-quality and efficient payment services whilst maintaining compliance standards as a key gatekeeper in the payment process
  • Support the Operations Department with monthly, quarterly and annual reporting by providing online bank statements and transaction documentation
  • Assist clients throughout the complete payment lifecycle, from approval and balance verification to authorisation and execution
  • Manage invoice collection for IQ EQ and ensure timely payment of annual fixed fees in accordance with payment schedules
  • Collaborate effectively with the Operations Department and clients, demonstrating strong communication and problem-solving capabilities to ensure operational excellence

What we offer 

  • Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
  • Wellbeing: additional social benefits 
  • Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Qualifications

  • Bachelor’s degree holder or related professional qualification (ACCA level 1 or ACA)
  • Minimum 2 years of experience in the accounting, banking or payment-related services
  • Fluent in English
  • Self-motivated and team player

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  


Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

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