Why work at IQ-EQ?
We power people and possibilities
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Job Description
- Promote strong client service culture by upholding group values, ensuring operational efficiency, and representing the brand to a high standard
- Build and maintain effective working relationships with team members and senior management to support delivery of high-quality client outcomes
- Oversee fund administration activities, ensuring accurate and timely completion of tasks such as corporate actions, payments, and financial documentation
- Provide guidance and support to junior staff, assisting with daily administration tasks and resolving complex technical queries
- Communicate proactively with management, offering clear feedback on client matters and team performance to support continuous improvement
Qualifications
- Relevant professional qualification or progression towards one is desirable (e.g. CGI)
- Strong knowledge of the Guernsey finance industry and prior fund administration experience.
- Proven commitment to delivering high‑quality client service with excellent written and verbal communication skills.
- Solid IT proficiency combined with strong organisational and analytical abilities.
- Experience supporting and mentoring junior administration or accounting team members.
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
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