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Job Description
We're seeking an Assistant Manager to join our dynamic Funds team in Guernsey. In this role, you'll collaborate proactively with the administration teams to deliver efficient operations, implement processes, and uphold company policies. You'll take ownership of a wide range of fund administration tasks including complex client matters ensuring accurate, timely execution to support our diverse global client base. If you're passionate about developing junior team members and enjoy guiding them through daily operations and advanced fund administration queries, we'd love to hear from you.
What you'll do
- You lead by example, embodying the Group’s values to foster a high-performance, client-focused culture and uphold operational excellence
- You build strong, collaborative relationships across the team and senior management to ensure smooth and supportive client servicing
- You guide junior team members, offering hands-on support with daily tasks and complex queries while overseeing their outputs for accuracy and timeliness
- You take ownership of reviewing key fund administration deliverables, including corporate actions and financial documents, ensuring deadlines and standards are met
- You communicate effectively with management, providing timely, constructive feedback on client matters and helping to continually improve service delivery.
What we offer
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
- Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day
Qualifications
- You will ideally hold an ICSA qualification or comparable qualification and/or evidence of continued professional development.
- You possess strong knowledge of the finance industry in Guernsey
- You bring experience in fund administration, which is highly valued
- You consistently demonstrate a commitment to delivering high-quality client service
- You communicate effectively, both in writing and in conversation
- You are confident with IT systems and have solid technical skills
- You’re highly organised and analytical, able to manage tasks with precision
- You’ve supported junior administration team members or have a desire to support and guide.
Additional information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Company description
ABOUT IQ-EQ
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
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