Job Description
Job Summary:
A technical expert position responsible for providing specialized knowledge in depositary services without supervisory duties. This role ensures quality standards, reviews complex matters, and serves as a technical resource and a subject matter expert while implementing best practices across depositary operations.
Core Responsibilities:
- Provide technical leadership for depositary services
- Review complex depositary matters
- Drive implementation of best practices
- Ensure regulatory compliance standards
- Establish stakeholder relationships
- Lead process improvement initiatives
- Serve as technical subject matter expert
Tasks:
- Review critical documentation
- Contribute to global technical training programs
- Drive process improvements
- Handle complex client matters
- Provide technical guidance
- Coordinate with stakeholders
- Develop operational procedures
- Monitor quality standards
- Resolve escalated technical issues
Qualifications
Educational Background:
- Bachelor’s degree in Finance, Accounting, Law, Economics, or a related field
- Advanced certifications (e.g., CFA, CPA, or equivalent) are an advantage
Professional Experience:
- 5+ years of experience in the depositary/custody function within a depositary bank or similar experience in audit, fund administration, or financial services
- Extensive knowledge of regulatory compliance standards in depositary operations
- Proven expertise in managing complex depositary matters, including documentation review, stakeholder coordination, and quality monitoring
- Experience driving process improvement initiatives and implementing best practices in operational frameworks
Skills and Key Behaviours:
In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be
expected to demonstrate the following:
- Advanced technical knowledge of depositary services and related regulatory frameworks
- Strong ability to serve as a technical subject matter expert, providing guidance on intricate depositary issues
- Proficiency in developing and maintaining operational procedures that align with global standards
- Excellent capability to resolve escalated technical issues and handle complex client matters independently
- Skills in leading process improvements and contributing to technical training programs for global teams
- Strong analytical and problem-solving skills, with a focus on identifying and addressing technical challenges
- Exceptional communication and interpersonal skills to build and maintain relationships with internal and external stakeholders
- Effectiveness at delivering technical guidance and support in a collaborative environment
- High degree of organization, with the ability to manage multiple technical priorities and ensure quality across all deliverables
- Proactivity and resourcefulness, consistently driving solutions and implementing improvements
- Attention to detail and quality-focus, ensuring operational standards meet or exceed expectations
- Collaboration and adaptability, thriving in cross-functional teams and dynamic environments
- Strong sense of ownership and accountability for technical excellence
Additional information
- At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
Company description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
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