Administrator

Job Description

Responsibilities

• Perform a wide variety of Trust administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base
• Provide a high level of quality internal and external client service and the accurate and timely provision of financial administration services
• Assist the Senior Officers and Management Team with the day-to-day administration of private client portfolios in accordance with the Company’s policies and procedures
• Plan, prioritise and organise tasks and activities efficiently, ensuring effective time management
• Effectively manage time input and work in progress on own portfolio

Tasks

• Demonstrate the Group Values at all times and ensure engagement and commitment to deliver excellent client service, operational effectiveness and efficiencies in all tasks delivered
• Develop and maintain effective working relationships with the Team Members and across all Teams locally to ensure a collaborative approach and work proactively and collaboratively with all Trust Administration Team Members on all client administration tasks
• Take ownership for maintaining Continual Professional Development as required for the role and/or for existing professional qualifications or regulatory requirements
• Assist and work collaboratively with the other Officers and Management Team on day-to-day administrative tasks and matters in respect of their client portfolios and support an on-going programme of continuous improvement to client service, identifying and escalating opportunities as appropriate
• Grow commercial awareness and develop a good level of competitor and industry awareness
• Maintain detailed knowledge of policies and procedures in place and responsibility to ensure they are adhering to in the course of day to day administration activities
• Ensure that the Company’s policies and procedures are being followed and complied with and, in case of non-compliance, inform the relevant Senior Officer or the Risk and Compliance Team in a timely manner
• Be aware of and report suspicious transactions/complaints and guide other team members where required