Newcastle upon Tyne, United Kingdom

Onboarding Associate

Full-time / part-time
Collingwood Street
Newcastle upon Tyne
United Kingdom

Job description

The main purpose of the role is to manage onboarding activities for the RegCom business. In particular:

  • Managing the process of onboarding new ARs and approved persons to G10 Capital and Sapia Partners, ensuring that agreed timescales are met, risks are identified, and records are up to date
  • Developing deep relationships with the portfolio of ARs as appropriate and providing a good client experience during the onboarding process
  • Ensuring work produced is subject to the appropriate QA review
  • Following the procedures and processes as laid out in the Onboarding Guide
  • Keeping all stakeholders including Sales Directors and the Compliance team updated with progress and issues as they arise
  • Assisting with the delivery of the business plan for the Onboarding team and contributing to meeting team objectives
  • Enhancing own understanding of regulatory landscape in particular KYC requirements, and taking learning opportunities that are offered
  • Adhering to all company and IQ-EQ Group policies and procedures

Key competencies

  1. Can-do mentality and client focus
  2. Awareness of risk management and risk control
  3. Appropriate use of the proprietary onboarding software, MaxComply
  4. Teamwork
  5. Relationship building with internal and external stakeholders
  6. Integrity and honesty




    • Understanding of the broad types of business model that we serve including adviser/arranger, fund manager and corporate finance
    • Good understanding of KYC requirements and onboarding processes
    • Strong delivery focus
    • Confidence in dealing with clients

    Additional information

    At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

    Company description

    IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.