Qualifications
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Ability to inspire trust and confidence across the Client Services function
- Strong Relationship Management skills and an ability to have difficult conversations in order to address challenges, to lead by example and support team members where appropriate
- ‘Hands-on’ ,pragmatic, well organised and methodical in approach
- Completer/ finisher
- Culturally aware
- Integrity and transparency
- Energy and determination
- Passion and drive with proven ability to succeed through others
- Resilient – can work in a fast pace environment and to tight deadlines
- Self-awareness with understanding of emotional intelligence
- Innovation and creativity in respect of problem solving and adding value in staff and client relationships
- Strong organisation and analytical skills
- Excellent communication and influencing skills
- Ability to deliver on time every time
- Commercially minded – able to turn vision into capital value
Required Experience
- Good knowledge and experience of offshore financial services and underlying product and service rationales, technologies and regulatory environments
- Membership of relevant Financial Institute or other professional body
- Evidence of Continued Professional Development
- Extensive experience within the offshore finance Industry
- Awareness and understanding of cross jurisdictional cultural differences
- Corporate Governance experience and an understanding and experience of risk mitigation
- Good leadership and management skills
- A proven track record of influencing skills and an ability to lead within own functional area
- Evidence of role modelling effective skills as a team player and promoting teamwork and collaboration amongst others
- Evidence of commitment to high standard of customer service based on understanding needs and delivering solutions
- Excellent written and verbal communication skills
- Highly effective listening skills and ability to make and communicate rational judgments in a decisive manner
- Knowledge and experience of successfully recruiting high calibre individuals to feed the talent pipeline for immediate needs and longer term needs of a business
Company description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.