{"id":10959,"date":"2023-08-01T09:50:48","date_gmt":"2023-08-01T09:50:48","guid":{"rendered":"https:\/\/iqeq.com\/?post_type=case_study&p=10959"},"modified":"2023-08-02T14:18:29","modified_gmt":"2023-08-02T14:18:29","slug":"a-prominent-insurance-manager-based-in-guernsey-wishing-to-efficiently-replace-departing-accounting-employees","status":"publish","type":"case_study","link":"https:\/\/iqeq.com\/case-studies\/a-prominent-insurance-manager-based-in-guernsey-wishing-to-efficiently-replace-departing-accounting-employees\/","title":{"rendered":"A prominent insurance manager based in Guernsey wishing to efficiently replace departing accounting employees"},"content":{"rendered":"
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The client, their challenge<\/h2>\n

A Guernsey-based prominent insurance manager operating as captive manager needed assistance to support their accounting function as they were having difficulty replacing departing local employees in a timely manner.<\/p>\n

Our solution<\/h2>\n

The captive manager was interested in the model that the Professional Services Outsourcing (PSO) unit<\/a> had successfully built for other clients in the captive insurance space. The assignment was initially structured as a short pilot to give comfort to the captive manager, with one Full Time Employee (FTE) assigned to the mandate.<\/p>\n

After a successful completion of the pilot phase, the captive manager renewed the contract into a full-term mandate, at which time PSO resources travelled to the office of the captive manager to ensure proper knowledge transfer, at no extra cost. Over the past four years, the mandate has grown to six FTEs working on a dedicated basis, with a relationship manager overseeing the operations on behalf of the captive manager whilst ensuring sufficient overlap with the UK time zone.<\/p>\n

The PSO team is currently assisting with the following tasks:<\/p>\n