{"id":1902,"date":"2026-03-12T07:30:00","date_gmt":"2026-03-12T07:30:00","guid":{"rendered":"https:\/\/iqeq.com\/gb\/?p=1902"},"modified":"2026-03-16T07:59:53","modified_gmt":"2026-03-16T07:59:53","slug":"fca-supervisory-action-it-starts-with-a-survey","status":"publish","type":"post","link":"https:\/\/iqeq.com\/gb\/insights\/fca-supervisory-action-it-starts-with-a-survey\/","title":{"rendered":"FCA supervisory action \u2013 it starts with a survey"},"content":{"rendered":"<section class=\"text-block standard-spacing  \">    <div class=\"container fade-in\">\n        <p><i><span data-contrast=\"auto\">By Harry Barnes,\u00a0Principal Compliance\u00a0Consultant<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Firms regulated by the\u00a0UK\u2019s\u00a0Financial Conduct Authority (FCA) will be well used to\u00a0completing regular FCA surveys.\u00a0However, what firms may not realise is that these surveys are\u00a0increasingly\u00a0the starting point\u00a0for\u00a0FCA\u00a0supervisory action.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The\u00a0UK financial\u00a0regulator is using\u00a0its survey findings to\u00a0determine\u00a0which firms to investigate, rather than waiting for a specific issue to arise.\u00a0And in cases where the FCA is finding issues during this supervisory action,\u00a0they\u2019re\u00a0increasingly exercising their more intrusive VREQ\/OIREQ powers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In this article, we explain how FCA surveys can\u00a0evolve into\u00a0further supervisory investigation, the significance of VREQs and OIREQs, and\u00a0why\u00a0it\u2019s\u00a0critical to ensure that\u00a0initial FCA\u00a0survey responses are completed carefully.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>FCA sectoral surveys are now a regular occurrence, but can be \u2018one size fits all\u2019<\/h2>\n<p><span data-contrast=\"auto\">Over\u00a0the last few years, the FCA\u00a0has\u00a0been implementing annual surveys for most\u00a0categories\u00a0of firm\u00a0under its supervision\u00a0\u2013\u00a0corporate finance firms, asset management and alternatives firms,\u00a0wealth\u00a0management\u00a0and stockbroking firms. These surveys, which rely upon the FCA\u2019s powers under S165 FSMA,\u00a0are used to collect a wide range of information\u00a0that\u00a0isn\u2019t\u00a0otherwise gathered through\u00a0regular FCA reporting.\u00a0The annual surveys\u00a0may also\u00a0be supplemented by thematic reviews\u00a0addressing\u00a0certain issues, such as a recent review into\u00a0<\/span><a href=\"https:\/\/iqeq.com\/gb\/insights\/fca-publishes-findings-of-the-private-market-valuation-practices-review\/\"><span data-contrast=\"none\">private market\u00a0valuation practices<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Given the broad nature of the\u00a0FCA\u2019s\u00a0supervisory categories, surveys may not entirely align with how a recipient firm\u00a0operates. Unless a firm believes it should be in a different supervisory bucket, the FCA will expect\u00a0completion of\u00a0the survey on a\u00a0best-efforts\u00a0basis\u00a0\u2013 even if\u00a0some\u00a0of the questions are\u00a0not\u00a0relevant.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It is often these situations \u2013 where questions\u00a0aren\u2019t\u00a0well aligned to a firm\u2019s business model \u2013\u00a0that\u00a0lead to a\u00a0firm\u2019s\u00a0response raising\u00a0concerns\u00a0with the FCA.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>FCA surveys are often now the trigger for supervisory action<\/h2>\n<p><span data-contrast=\"auto\">It has become increasingly common for these surveys to\u00a0raise red flags and\u00a0trigger the FCA to take further supervisory action\u00a0against a particular firm.\u00a0Typically,\u00a0this comes in the form of follow-up S165 requests for information and\/or documentation.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">From here,\u00a0the FCA\u00a0may\u00a0progress to on-site visits and follow-up questions on the information\/documentation received.\u00a0There\u2019s\u00a0always a risk at this point that the scope of\u00a0the FCA\u2019s investigation is broadened and\u00a0further topics become the subject of questioning.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>What is a VREQ and what does it entail?<\/h2>\n<p><span data-contrast=\"auto\">When the FCA has\u00a0serious concerns about a firm, particularly when it comes to potential investor harm, financial promotions, client\u00a0categorisation\u00a0or\u00a0anti-money laundering (AML),\u00a0it\u2019s\u00a0increasingly seeking agreement from firms to impose a\u00a0\u2018Voluntary Requirement\u2019,\u00a0or\u00a0<\/span><b><span data-contrast=\"auto\">VREQ<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A VREQ is, strictly speaking, a\u00a0voluntary measure. However, the FCA will present the firm with the specific requirement\u00a0it\u2019s\u00a0seeking\u00a0to impose and a\u00a0short\u00a0deadline by which the firm must choose if\u00a0it\u2019ll\u00a0comply. This requirement can vary, with potential restrictions including:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Preventing the firm from taking on any new clients<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Preventing the firm from accepting investments (from new or existing investors) into some\/all\u00a0of\u00a0the\u00a0fund vehicles it manages<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Preventing\u00a0the communication\u00a0of\u00a0financial promotions\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Preventing the disposal of assets<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">These sorts of restrictions can, naturally, have major\u00a0operational and commercial\u00a0impact, and will stay in place until the FCA is satisfied that the firm has\u00a0sufficiently\u00a0remediated the areas of concern.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A VREQ is also published\u00a0to\u00a0the\u00a0firm\u2019s entry on the\u00a0FCA register.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>What happens if a firm refuses to agree to a VREQ?<\/h2>\n<p><span data-contrast=\"auto\">The FCA encourages positive engagement from firms, and those that work proactively with the regulator are more likely to make a successful case that a VREQ is not necessary. Often this is done by showing good faith engagement, recognition of the issues raised,\u00a0and implementation of a remediation plan.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If a firm refuses a VREQ\u00a0without\u00a0such\u00a0cooperation, the FCA might move towards its next supervisory tool:\u00a0the\u00a0<\/span><b><span data-contrast=\"auto\">OIREQ<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>What are\u00a0OIREQs?<\/h2>\n<p><span data-contrast=\"auto\">The \u2018Own-Initiative Requirement\u2019 (OIREQ) is an\u00a0elevated\u00a0FCA\u00a0power that does not require the\u00a0firm\u2019s\u00a0agreement and can be imposed\u00a0immediately\u00a0by the FCA. If a firm has refused to agree to a VREQ,\u00a0it\u2019s\u00a0likely that the FCA will\u00a0instead\u00a0impose an OIREQ of the same nature.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">An OIREQ is imposed via a \u2018First Supervisory Notice\u2019 and, as per\u00a0VREQs,\u00a0will be\u00a0published on the FCA register.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>How to remove a VREQ\/OIREQ?\u00a0Effective remediation<\/h2>\n<p><span data-contrast=\"auto\">Once a VREQ or OIREQ\u00a0is in place, the FCA will want to see the firm remediate the issues raised. In some\u00a0cases,\u00a0this can be a quick process, but for other firms this process could run into multiple years.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The regulator will often want to see the firm engage with third-party experts as part of this remediation plan. The changes made must be demonstrable and focused\u00a0specifically\u00a0on the harms\u00a0identified.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Whilst remediation is the path to seeing the VREQ\u00a0or\u00a0OIREQ removed, the failings that led to\u00a0its\u00a0imposition could still result in further supervisory action against the firm or individuals\u00a0within it,\u00a0such as the imposition of fines.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2>If your firm receives an FCA survey,\u00a0here\u2019s\u00a0how\u00a0we\u00a0can help<\/h2>\n<p><span data-contrast=\"auto\">If your firm receives a survey from the FCA,\u00a0it\u2019s\u00a0highly advisable to consult an expert on your answers to avoid any mistakes that could\u00a0lead to unnecessary further investigation.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At\u00a0IQ-EQ,\u00a0we\u00a0have\u00a0a\u00a0sizeable and\u00a0highly experienced\u00a0team\u00a0of UK compliance consultants\u00a0who can\u00a0advise\u00a0on the completion of S165 requests for information and on how\u00a0best\u00a0to approach\u00a0FCA survey\u00a0questions that may not fit your business model.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We\u2019re\u00a0also on hand to help with how\u00a0your\u00a0firm should approach any further supervisory action,\u00a0whether\u00a0that\u2019s\u00a0a Q&amp;A by email, on-site visits\u00a0from\u00a0the regulator, VREQ\/OIREQ imposition or remediation plans.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Find out more about the support available from\u00a0our\u00a0expert\u00a0<\/span><\/b><a href=\"https:\/\/iqeq.com\/gb\/services\/compliance-consulting-uk\/\"><b><span data-contrast=\"none\">UK compliance consulting<\/span><\/b><\/a><b><span data-contrast=\"auto\">\u00a0team\u00a0and\u00a0<\/span><\/b><a href=\"https:\/\/iqeq.com\/gb\/locations\/united-kingdom\/#contact-us\"><b><span data-contrast=\"none\">get in touch\u00a0today<\/span><\/b><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h4>\n            <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":51,"featured_media":1903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"expertise":[16,17],"service_category":[18],"class_list":["post-1902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FCA supervisory action \u2013 it starts with a survey | IQ-EQ UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iqeq.com\/gb\/insights\/fca-supervisory-action-it-starts-with-a-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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