Transfer Agency Administrator

Job Description

TRANSFER AGENCY ADMINISTRATOR

Office: Main office location will be in Dublin, Ireland – Hybrid Role, two days a week in the office. (there is also the possibility to work from our Shannon office if preferred)

Department: Funds

Responsibilities:

The Transfer Agency Administrator interacts with all investors and ensures a timely processing of investors’ instructions in accordance with standards and cut off times set by IQEQ. TA Administrator maintains the shareholder register and ensures that client transactions are KYC/AML checked. TA Administrator also handles the daily reporting to the different counterparties and participates in TA related projects.

Tasks:

  • Act as a point of contact for Clients and Investors as it relates to transfer agency matters
  • Responsible for processing of investor transactions such as subscriptions, redemptions and transfers for your client book
  • Review of due diligence documents and liaise with investors/clients for missing KYC and work in conjunction with our KYC team on your client book at investment stage
  • Be Client focused and strive to provide excellence in the service to Investors, internal and external Clients
  • Continuous maintenance of the client’s records

Qualifications

  • Experience in Transfer Agency or Fund Administration operations role is preferred but not essential
  • Excellent communication skills and a truly client servicing mindset
  • Excellent attention to detail
  • Good interpersonal skills and sense of teamwork Committed to self-improvement
  • Ability to work autonomously and remain calm under high pressure
  • Ability to deliver within agreed deadlines
  • Proficient with suite of Microsoft Office applications (Word, Excel, Access)
  • Fluent in English, fluency in any other language would be advantageous.

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.


Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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