Private Client Executive

Job Description


  • Provide an exceptional lifestyle management service delivering the day-to-day personal requirements of international high-net-worth individuals, VIP’s and Royal families, including parents and children.
  • Balance the need for appropriate cost and budget control, whilst maintaining a focus on client needs and expectations.
  • Build and maintain relationships with clients and intermediaries to maximise client retention and identify opportunities for growth.
  • Proactively seek to develop new business from referrals and recommendations, attending networking events and exploring the network of clients and intermediaries.


  • Take care of clients’ homes in London and the surrounding areas, dealing with third-party service providers and contractors such architects, builders and other professions.
  • Handle concierge-style requests e.g. arrange family holidays, recruit temporary staff, make theatre and restaurant reservations, buy art, jewellery and clothing, etc.
  • Liaise with banks, retail businesses and other professional providers to ensure the services provided to clients are at the highest possible standard.
  • Ensure maximum client engagement and maintain regular contact, which may include answering calls/text messages in the evenings, on weekends and during holidays.
  • Attend regular client meetings and visits, as and when required. To meet the demands of the client, it may be necessary to attend visits on evenings and weekends.
  • Perform monthly reconciliation of TPO invoices and credit card statements to assist with invoicing, VAT returns, etc.
  • Develop relationships with intermediaries, source and onboard new white label service providers, attend networking events, travel to other IQEQ jurisdictions (UK & Europe) to meet with extended contacts and intermediaries and promote the business in general.
  • Conduct research into new markets and geographical locations, including potential acquisitions, and prepare new client proposals.
  • Lead on the development of marketing material, preparing posts/blogs/articles for the website, social media, etc.


  • Minimum 5 years’ experience in family private office or other relevant sector (i.e. hospitality, private banking, business development)
  • Recognised degree is desirable, but relevant experience paramount
  • Evidence of commitment to a high standard of client service
  • Relationship and vendor management skills
  • Ability to be flexible and prioritise
  • Excellent organisational ability
  • Excellent written and oral communication skills
  • Good numeracy skills
  • Good level of accuracy and attention to detail
  • Working knowledge of Microsoft packages including Excel, Outlook and Word
  • Confidence using tech/household gadgets i.e. setting house alarm systems, troubleshooting Wi-Fi etc.

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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