Officer, Funds & Institutional

Job Description

Office: Jersey – Gaspé House - In order to fulfil the requirements of the role, it may be necessary to travel to client or other IQ-EQ Group office locations from time to time

Department: Funds & Institutional

Responsibilities:

• Perform a wide variety of Fund administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.
• Support in the accurate and timely provision of Fund administration services.
• Work collaboratively with and assist Team Members with the day-to-day administration of their client portfolios in accordance with the Group’s policies and procedures.

Tasks:

• Act as a role model to junior Team Members and demonstrate the Group Values at all times
• Display commitment to deliver excellent client service, operational effectiveness and efficiencies in all assigned tasks
• Develop a working knowledge of the Company’s policies and procedures in order that you can ensure that they are being followed and complied with and, in case of non-compliance, take responsibility to inform the relevant Manager or the Risk and Compliance Team in a timely manner
• Proactively contribute to the team objectives of meeting key performance indicators and achieving objectives
• Grow and develop a good understanding of industry best practice in relation to Fund administration
• Grow and develop a good understanding of the relevant laws relating to Fund administration in Jersey
• Grow and develop appropriate knowledge of the laws of other related Jurisdictions in relation to Fund Structures
• Develop and maintain effective working relationships with the Team Members and across all Teams locally to ensure a collaborative approach
• Work proactively and collaboratively with all Team Members on all assigned client administration tasks in line with our Group Values with the objective of exceeding client expectations
• Provide timely and constructive feedback on client administration matters
• Identify and develop technical knowledge and communication requirements to a level appropriate to the role
• Take ownership for maintaining Continual Professional Development as required for the role and/or for existing professional qualifications or regulatory requirements
• Invite feedback and continuously look to improve performance
• Pro-actively acquire knowledge of business activities, products and services
• Ensure effective and efficient client correspondence and ensure turnaround times are as short as possible
• Ensure client procedures are being adhered to at all times
• Maintaining appropriate knowledge and expertise in relation to all applicable banking platforms
• Assisting with the preparation of payments
• Assisting with the preparation and review of minutes and resolutions
• Assisting with the preparation and review of appropriate checklists
• Assisting with the preparation of investor capital call and distributions
• Assistance relating to addressing and clearing internal reviews
• Monitoring client bank accounts
• Assisting in the collation and preparation of board packs in advance of board meetings
• Monitoring and clearing assigned workflow tasks
• Performing printing, copying and scanning tasks as required
• Maintaining information in the strictest of confidence and in accordance with Group Policies
• Assist and work collaboratively with the other Officers and Management Team on day-to-day administrative tasks and matters in respect of their client portfolios
• Assist with project work as the business requires
• Maintain proper and orderly client records
• Maintain detailed knowledge of policies and procedures and ensure adherence to such policies and procedures in the course of day to day administration activities
• Maintain a high awareness of risk factors and perform necessary tasks to address such risks (including escalating risks and exercising judgement as to when manager help is needed)
• Ensure that the Company’s policies and procedures are being followed and complied with and, in case of non-compliance, inform the relevant Manager or the Risk and Compliance Team in a timely manner
• Provide timely responses to compliance queries and highlight any risk issues that arise
• Be aware of and report suspicious transactions/complaints and guide other team members where required
• Demonstrate an awareness of legal responsibilities and the need to report suspicious transactions/complaints with an ability to guide others
• Organisation of time (including working outside of usual business hours in exceptional circumstances) to ensure that client expectations are met
• Oversight of tasks performed by junior Team Members for which you are responsible