Officer, Funds & Institutional

Job Description

Office: Jersey – Gaspé House - In order to fulfil the requirements of the role, it may be necessary to travel to client or other IQ-EQ Group office locations from time to time

Department: Funds & Institutional


  • Perform a wide variety of Fund administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.
  • Support in the accurate and timely provision of Fund administration services.
  • Work collaboratively with and assist Team Members with the day-to-day administration of their client portfolios in accordance with the Group’s policies and procedures.


  • Act as a role model to junior Team Members and demonstrate the Group Values at all times
  • Display commitment to deliver excellent client service, operational effectiveness and efficiencies in all assigned tasks
  • Develop a working knowledge of the Company’s policies and procedures in order that you can ensure that they are being followed and complied with and, in case of non-compliance, take responsibility to inform the relevant Manager or the Risk and Compliance Team in a timely manner
  • Proactively contribute to the team objectives of meeting key performance indicators and achieving objectives
  • Grow and develop a good understanding of industry best practice in relation to Fund administration
  • Grow and develop a good understanding of the relevant laws relating to Fund administration in Jersey
  • Grow and develop appropriate knowledge of the laws of other related Jurisdictions in relation to Fund Structures
  • Develop and maintain effective working relationships with the Team Members and across all Teams locally to ensure a collaborative approach
  • Work proactively and collaboratively with all Team Members on all assigned client administration tasks in line with our Group Values with the objective of exceeding client expectations
  • Provide timely and constructive feedback on client administration matters
  • Identify and develop technical knowledge and communication requirements to a level appropriate to the role
  • Take ownership for maintaining Continual Professional Development as required for the role and/or for existing professional qualifications or regulatory requirements
  • Invite feedback and continuously look to improve performance
  • Pro-actively acquire knowledge of business activities, products and services
  • Ensure effective and efficient client correspondence and ensure turnaround times are as short as possible
  • Ensure client procedures are being adhered to at all times
  • Maintaining appropriate knowledge and expertise in relation to all applicable banking platforms
  • Assisting with the preparation of payments
  • Assisting with the preparation and review of minutes and resolutions
  • Assisting with the preparation and review of appropriate checklists
  • Assisting with the preparation of investor capital call and distributions
  • Assistance relating to addressing and clearing internal reviews
  • Monitoring client bank accounts
  • Assisting in the collation and preparation of board packs in advance of board meetings
  • Monitoring and clearing assigned workflow tasks
  • Performing printing, copying and scanning tasks as required
  • Maintaining information in the strictest of confidence and in accordance with Group Policies
  • Assist and work collaboratively with the other Officers and Management Team on day-to-day administrative tasks and matters in respect of their client portfolios
  • Assist with project work as the business requires
  • Maintain proper and orderly client records
  • Maintain detailed knowledge of policies and procedures and ensure adherence to such policies and procedures in the course of day to day administration activities
  • Maintain a high awareness of risk factors and perform necessary tasks to address such risks (including escalating risks and exercising judgement as to when manager help is needed)
  • Ensure that the Company’s policies and procedures are being followed and complied with and, in case of non-compliance, inform the relevant Manager or the Risk and Compliance Team in a timely manner
  • Provide timely responses to compliance queries and highlight any risk issues that arise
  • Be aware of and report suspicious transactions/complaints and guide other team members where required
  • Demonstrate an awareness of legal responsibilities and the need to report suspicious transactions/complaints with an ability to guide others
  • Organisation of time (including working outside of usual business hours in exceptional circumstances) to ensure that client expectations are met
  • Oversight of tasks performed by junior Team Members for which you are responsible


  • Desire to study or work towards either one of the following : ICSA Certificate in Offshore Finance and Administration or ACCA
  • Preferably a good understanding of the Finance Industry
  • Ability to be flexible and work effectively as part of a Team
  • Ability to multi-task
  • Ability to work under pressure and within tight deadlines to meet the Teams, Service Lines and Clients expectations
  • Good analytical and numerical skills
  • Good administrative skills
  • Good written and oral communication skills
  • Good organisational skills
  • Working knowledge of Microsoft packages including Excel, Outlook and Word
  • Good attention to detail
  • Ability to demonstrate effective verbal and written communication skills

Additional information

At IQ EQ Group Management (Isle of Man) Limited we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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