Manager Corporate Secretary

Job Description

As a leader at IQ-EQ, you will have accountability in ensuring the smooth delivery of quality end to end services as agreed in the scope of work within specific client administration agreements.

Building strong cluster relationships is key for the Client Services Manager who act as the escalation point for cluster contacts and team members alike.

Knowing how to build an effective team by fostering open dialogue, working collaboratively and instilling trust, through honesty integrity and sincerity will be one of your main focuses. A subject matter expert in fund administration, processes, and specific client structures, you lead top of the support network within the team with responsibility to effectively meet client demands.

OPERATIONAL RESPONSIBILITIES:

• Management and oversight of a service delivery team handling corporate governance and corporate secretarial services according to relevant contractual client agreements and applicable rules and regulations.
• Co-ownership (with the Luxembourg team) of the client entity governance process, in particular the scheduling, convening and execution of board meetings and resolutions, follow up on open items and action points
• Draft and provide Administrator reports including KPIs and compliance updates for submission to Client Boards
• Monitoring of client group emails and responding directly to client on timely basis and allocating actions arising to relevant staff members
• Implement meaningful Service Level Agreements
• Deliver according to Service Level Agreements and ensure there are no backlogs
• Ownership of client company legal good standing and timely execution of all relevant filings such as CSSF, BCL, RCS, ecdf etc.
• Management and maintenance of record keeping and registers for all allocated clients in line with legal responsibilities as domiciliary agent.
• Communication with third parties
• Coordination of investor communication, and ad-hoc involvement to resolve any issues or problems which may occur.
• Checking and issuing of call and distribution notices and ensuring that they are issued on time and that all investor communication runs smoothly
• Arranging for investor and annual general meetings
• Participate in KYC processes for investors
• On-boarding and set up of new entities, bank account opening process
• Wind down of entities
• Review of payment instructions
• Coordination of service delivery with other IQEQ offices to which certain services have been outsourced such as accounting
• Coordination with other internal and external stake holders such as AIFM, Depository, Client Directors, Z&P
• Provide technical guidance and oversight to operational staff
• Proper resource and workload planning, oversight over deliverables and deadlines