Business Continuity and Operational Controls Analyst

Job Description

Duties Will Involve 

Business Continuity Support duties 

Support execution of the IQEQ Business Continuity strategy across all teams and locations 

  • Working with regional/location business teams to conduct business impact assessments, identify critical services, define recovery objectives, and map critical dependencies. 

  • Working with business teams to document Business continuity plans 

  • Partnering with the Business, and Global Real Estate and Facilities team to coordinate and test recovery strategies as identified through the Business Continuity planning process. 

  • Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery. 

  • Work with large amounts of data and create meaningful reports. 

  • Support in launching and maintaining tools and POC for conducting trainings. 

  • Liaison with support teams to implement the Business Continuity program. 

SSAE18/ISAE3402 audit support duties 

  • Planning, executing and reporting on SSAE18/ISAE3402 audits. 

  • Maintaining and achieving high quality work and build rapport with internal and external stakeholders. 

  • Scheduling, monitoring, tracking and execution of multiple SSAE18/ISAE3402 engagements. 

  • Obtain root cause of the underlying issues/audit queries and provide pragmatic approach to resolve. 

  • Collaborate with Group functions to validate service description.  

  • Performs other duties including involvement in other projects as necessary by the business. 



  • 4+ years' experience implementing and managing business continuity or risk management programs. 

  • Good understanding of Operational Controls. 

  • Excellent strategic, problem solving, and analytical skills. 

  • Review test of design and operating effectiveness.  

  • Ability to identify risks and weaknesses in various business processes. 

  • Ability to collaborate with others to manage project. 

  • Excellent communication skills. 

  • Advanced skills in Word, PowerPoint and Excel. 

  • Good project management experience 

Preferred Skills 

  • Bachelor's Degree in business or related field. 

  • Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification. 

  • Experience with commercial Business Continuity tools. 

  • Demonstrated ability to meet deadlines while managing multiple complex projects. 

What you need to succeed 

  • Proven control/audit/business continuity experience within the Regulated Financial Services Industry 

  • Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers. 

  • Can do’ attitude, ability to cope with tight deadlines and work under pressure effectively and professionally 

  • Ability to take initiative and self-manage 

  • Excellent communication skills, (both written and oral) with the ability to flex communication style to suit the audience   

  • Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights 

  • High degree of literacy in applications such as; MS Word, MS Excel, MS PowerPoint, MS Visio 

  • Ability to grasp abstract/new concepts quickly and take a creative approach to resolving a range of issues 

  • Strong facilitation and presentation skills, with experience of running results driven workshops 


Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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