Associate Executive – Centralised Payment

Job Description

The Associate is an entry-level role. The role holder combines both learning and delivering of low-to-medium complex payment processes and all related activities (except the review).

The work of the Associate will be reviewed by the Associate Manager and/or the Manager depending on whether 6-eyes review or 4-eyes review is required.

All work delivered need to be accurate, well-presented and meet quality standards.

Tasks:

• Receive following request for payment from Client Service team:
  - Intra Group/company transfers and refunds;
  - Core and Non-Core Recurring fees such as Audit, legal, Administration amongst others
  - 3rd party payments such as repayment of Professional fees to third parties, loans and interests amongst others;
• Ensure supporting documents are annexed to the request and request for world checks,
• Process payment instructions and checklist, check bank balance, check whether payment involve sanction countries, in the affirmative to seek necessary approval and submit to Associate Manager and/or Manager for approval, follow up for authorised signatures.
• Send instruction to bank, follow up until payment is completed and send email confirmation together with SWIFT if required to Associate Manager and/or Manager.
• Provide assistance to Associate Manager/Manager on any inspection received from the Regulator.
• Perform other Secretarial related routine tasks including but not limited to securing signatures of relevant signatories on documents, assisting the Associate Manager/Manager in special assignments & projects.
• Update the relevant systems (5Series) & reports where applicable.
• Update time sheets as required under the IQ EQ’s internal policies.
• Update planning information (BiLLy) and submit to Associate Manager / Manager.
• Flag client/service issues to Associate Manager / Manager before they become a complaint.
• Ensure that all documentation/company’s records are duly scanned and saved on the document management software (“EazzyFiling”) and maintain on the Client’s File.  Company’s physical files/documents are to be maintained in proper order in compacter/safe/filing cabinets.
• Ensure protection of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.