Port Louis, Mauritius

Associate Executive - Centralised Payment

Full-time / part-time
Edith Cavell Street 33
Port Louis

Job description

The Associate is an entry-level role. The role holder combines both learning and delivering of low-to-medium complex payment processes and all related activities (except the review).

The work of the Associate will be reviewed by the Associate Manager and/or the Manager depending on whether 6-eyes review or 4-eyes review is required.

All work delivered need to be accurate, well-presented and meet quality standards.


  • Receive following request for payment from Client Service team:

            - Intra Group/company transfers and refunds;

            - Core and Non-Core Recurring fees such as Audit, legal, Administration amongst                others

             - 3rd party payments such as repayment of Professional fees to third parties,                        loans and interests amongst others;

  • Ensure supporting documents are annexed to the request and request for world checks,
  • Process payment instructions and checklist, check bank balance, check whether payment involve sanction countries, in the affirmative to seek necessary approval and submit to Associate Manager and/or Manager for approval, follow up for authorised signatures.
  • Send instruction to bank, follow up until payment is completed and send email confirmation together with SWIFT if required to Associate Manager and/or Manager.
  • Provide assistance to Associate Manager/Manager on any inspection received from the Regulator.
  • Perform other Secretarial related routine tasks including but not limited to securing signatures of relevant signatories on documents, assisting the Associate Manager/Manager in special assignments & projects.
  • Update the relevant systems (5Series) & reports where applicable.
  • Update time sheets as required under the IQ EQ’s internal policies.
  • Update planning information (BiLLy) and submit to Associate Manager / Manager.
  • Flag client/service issues to Associate Manager / Manager before they become a complaint.
  • Ensure that all documentation/company’s records are duly scanned and saved on the document management software (“EazzyFiling”) and maintain on the Client’s File.  Company’s physical files/documents are to be maintained in proper order in compacter/safe/filing cabinets.
  • Ensure protection of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.


Education / professional qualifications

  • Degree holder or partly qualified ICSA or ACCA

Background experience

  • 1 – 2 years’ experience
  • Experience in a similar role would be an advantage

Computer / program knowledge

  • Competent at the basic level of MS Office Word and Excel


  • Fluent in English and French                                     

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.