London, United Kingdom

Corporate Services Administrator

Full-time / part-time
Full-time
Level
Associate
Address
London Bridge
London
United Kingdom

Job description

  • Managing the UK Corporate Services team client bank administration services which include:
    • Setting up client requested payments in respective online bank platforms
    • Thorough understanding of respective payment types (BACS, CHAPS, SEPA)
    • Following documented payment processes and ensuring internal controls are adhered to
    • Full facilitation of all client payments from input, to sending to respective approvers for review and sign off, to communication of completion to client and/or requester(s)
    • Performing call backs for payment detail verification for all new suppliers with respect to client invoices
    • Ensuring all payment support is correctly documented and saved in respective internal folders
    • Working with the accounting team and client contact to assist with bank account opening for UK based entities
  • Receive, open and process client related post as it is received, ensuring communications are sent to the respective parties (internal where required and client)
  • Ability to handle queries and liaise effectively with management and clients directly when required 
  • Additional Ad hoc administrative tasks and support to the wider Corporate Services team as required
  • Demonstrates ability to work independently and within a team
  • Preparation of assigned tasks/client deliverables ensuring consistent quality and timely delivery for review

Tasks (what does the role entail on a day-to-day basis)

  • Setup of all client payments in respective on-line banking platforms
  • Liaising internally to ensure payment reviews and done timely and in accordance with authorisation matrix
  • Receiving, opening, scanning, and sending client post;
  • Assist with client bank account opening as requests arise
  • Facilitating carry out of other assigned ad-hoc requests as they arise
  • Communication and appropriate escalation of issues where necessary

Key competencies for position and level

  • Detail Orientated
  • Highly Organised
  • Quick Learner
  • Communicates Effectively
  • Plans & Aligns
  • Ability to Multitask
  • Self-Development
  • Commercial
  • Positive

Qualifications

  • Basic understanding and usage of on-line banking platforms (Barclays, RBS, HSBC, etc)
  • Understanding payment types (SEPA, BACS, CHAPS, Direct Debit)
  • Must be detailed oriented
  • Excellent organisational, prioritisation and interpersonal skills
  •  ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure
  • Strong team ethic
  • Excellent written and spoken English
  • Commercial acumen

Desirable

  • Bank Administration experience in a client services environment
  • Previous experience in a busy office environment

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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