London, United Kingdom

Receptionist

Full-time / part-time
Full-time
Level
Associate
Department
Operations
Address
3 More London Place
London
SE1 2RE
United Kingdom

Job description

As our Front of House Receptionist, you will be the face of our business and it will be your role to provide a professional, warm and friendly service to welcome our guests on their IQ-EQ journey.

You will be responsible for all visitor inquiries and duties surrounding visitor access, answering incoming calls and junior office manager tasks and clerical duties.  You will be an excellent communicator, have a knack for making a great first impression quickly building rapport and making people feel welcome.

Tasks:

  • Meet and greet concierge service for all visitors
  • Manage incoming calls and queries
  • Manage all duties of visitor access and inquiries
  • Ensuring the Front of House reception and client meeting rooms clean, tidy and professional at all times
  • Direct visitors to meeting rooms and organise refreshments when required
  • Accepting deliveries
  • Sorting of post

Key competencies

  • Excellent telephony skills
  • Effective written and oral communication skills
  • Good organisational skills
  • A “can do” and proactive attitude
  • Ability to work under pressure
  • IT Literate
  • High attention to detail

Qualifications

  • Previous experience in a Front of House or customer facing role
  • Education / Professional Qualifications
  • IT Literate with a good practical use of Microsoft Products
  • Company and or Financial market awareness

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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