Port Louis, Mauritius

Human Resources Business Partner

Full-time / part-time
Mid-Senior Level
Human Resources
Edith Cavell Street
Port Louis

Job description

To work closely with the Head of HR, Asia in implementing the HR strategy in support of the business and add value to line managers and employees in delivering a day-to-day service covering all aspects of IQ EQ employment relationships in the Mauritius office.  Primarily responsible for performance management, inquiry resolution, people matters (including disciplinary and grievance) recruitment and selection, compensation  & benefits, learning and development, and priorities as determined by the partners. To ensure the business remains compliant with employment legislation whilst minimizing disputes, grievances, and employment tribunals.

The role will have line management responsibility in ensuring that recruitment strategies are effectively designed, implemented, and executed.  The role also involves a number of activities that require proactive planning and support to improve the current internal processes within the team and play a key role to ensure an efficient service is provided to all staff.

Functional Areas and Responsibilities

  • Act as a ‘trusted advisor’ responsible for coaching and advising leadership on business HR matters and act as a conduit between the business and the other services offered within HR (i.e. Recruitment, Employee Relations, Learning and Development, Compensation & Benefits, Performance Management)
  • Work with Team Leaders to drive the execution of employee transactions including new hires, transferees, and terminations
  • Work closely with Learning & Development function, participate and drive people development activities supporting performance management
  • Manage expectations and ideas of employees in the given business area and support subsequent action planning
  • Develop and support the implementation of reward and recognition mechanisms.  Help managers reward and recognize good performance and support the annual pay review process
  • Support the talent management process
  • Manage complex employee relations issues from identification to effective resolution, to foster a positive employee relations climate including responding to employment tribunal claims and liaising with third party advisors as necessary
  • Drive proactive positive employee relations across the business, using your knowledge of employment law and best practices.  You will also facilitate face-to-face training and development sessions on critical topics
  • To assist the business in the assessment and impact of major policy and legislative change, initiate and direct strategies to develop the business, and address both challenges and opportunities arising from such policy and legislative changes.
  • Manage the maintenance and development of the HR information system to support the needs of the business whilst providing sufficient access to all necessary data and reports
  • Act as an HR representative on a comprehensive range of employment relation caseload that may be complex and/or sensitive and contentious such as performance, grievance, harassment and bullying, and sickness management
  • Ensure implementation and roll-out of group-wide HR programs and initiatives
  • Analysis and reporting - Produce dashboards and reporting to analyze data trends and metrics and provide insight and takeaways/recommendations from the data.
  • Culture management – Partner with management to promote our values and culture and provide advice and suggestions for culture-related initiatives.
  • Any other duties commensurate to the grade.




Person Specification

The ideal candidate should be passionate about HR and Recruitment and demonstrate a real ‘can-do’ attitude in heading up this function. Someone who can work on their own initiative as well as within a small team, the successful candidate will be confident, well organized, forward-thinking, adaptable, creative, and act as an ambassador in promoting IQ EQ in the marketplace. 

The role will work with the Talent Acquisition Team in support of the Group on a global basis while providing HR support to Mauritius. Attention to detail and excellent use of the English language is of paramount importance as the successful candidate will need to prepare and deliver both internal and external communications on an ongoing basis.


Qualifications and Experience

  • HR or Business related degree, or similar
  • Minimum of 7 Years HR Generalist experience
  • Experience of working within a large, professional services environment ideally in a global/group recruitment capacity
  • Experience of working within  HR  shared services ideally across different countries
  • Well developed  HR technical expertise and coaching skills
  • Prior experience of recruiting for a rapidly growing business
  • Proven experience conducting management level interviews, negotiating offers, and closing candidates;
  • Previous experience in setting and working towards KPIs and recruitment targets.
  • Experience in delivering process change / achieving continual improvement
  • Experience in basic facilitation sessions
  • Experience in Organizational Development functions such as but not limited to change management, team structures, and performance assessment and reporting
  • Strong organization and work planning abilities combined with a high level of attention to detail and work standards
  • Demonstrate the importance of client service both internally and externally
  • Advanced skills in Word, PowerPoint, and Excel
  • Prepared and able to travel to other offices in the group
  • Willing to work out of hours if required


Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.  

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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