Singapore, Singapore

Assistant Manager, Client Onboarding

Full-time / part-time
Client Services
9 Raffles Place

Job description


The successful incumbent will be part of the first line of defence within Asia Pacific (APAC), with a focus on providing quality client onboarding for both clients and investors. The work will be completed in accordance with internal AML/CFT policies and procedures, as well as international and domestic AML/CFT regulations and guidelines, across a wide spectrum of service offerings, which will primarily include Funds & Institutional but also Debt, Capital Markets & Corporate, and Private Wealth. 


  • Be the main point of contact for clients and internal teams in relation to client and fund investor AML/KYC onboarding, including guidance to the front office on documentation requirements. 
  • Perform client and fund investor AML/KYC onboarding in accordance with MAS, SFC, and CIMA AML/CFT rules, along with internal policies and procedures.  
  • Manage end to end implementation process including coordination with the client, and all other relevant stakeholders within the IQ-EQ internal teams. 
  • Review and conduct source of wealth & funds corroboration of clients and investors in line with regulatory requirements. 
  • Familiar with AML/KYC requirements for individuals and different types of entities e.g. Companies, Partnership, Financial Institutions, Trusts etc.
  • Well-versed in Simplified Due Diligence and Enhanced Due Diligence for high risk cases including PEPs, Adverse Media, Sanctions, and other independent recommendations to mitigate identified risks. 
  • Conduct name screenings and perform adverse media checks on clients and investors and work closely with clients and the business on matters of escalation in a timely manner. 
  • Ensure client database is up to date and accurate in relevant software and systems used for the onboarding and ongoing monitoring stages of the lifecycle. 
  • Assist with client and internal ad-hoc requirements from time to time which include but are not limited to internal audit, AML questionnaires and/or regulatory inspections 
  • Provide timely responses to clients and ensuring smooth running of day to day relationship with clients. 
  • Conduct training for and alongside internal team members as and when required. 
  • Contribute ideas and participate in transformation and change initiatives to drive continuous improvement to further enhance key deliverables.


  • Support the department as required within the confines of role.
  • Undertake any additional reasonable duties as required the Firm.



Essential Criteria

  • Bachelor’s degree in Law, Accounting, Finance, or equivalent fields
  • At least 3-5 years’ experience in KYC/AML roles, Client Onboarding, AML/CFT Compliance or related function 
  • Proficiency in English written and verbal communication
  • Ability to work under pressure in a fast-paced environment 

Desired Criteria

  • Strong MS Office skills (especially Excel)
  • Professional Certifications in Anti-Money Laundering (such as ICA or ACAMS) is not mandatory but would be an advantage
  • Some knowledge on Fund Administration, Investor KYC/AML or Corporate Services would be helpful

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.  

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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