Pasig City, Philippines

O365 Email Engineer

Full-time / part-time
Ortigas Center
Pasig City

Job description


  • Delivery of technical support to Tech Programmes, Projects, and BAU maintenance activities
  • Planning, testing, and implementation of all O365 changes as per the Change Policy and Procedure
  • Release and Patch Management of all products within the O365 portfolio
  • Use network deployment tools to install and uninstall various applications
  • Azure and Active Directory maintenance including evolving and implementing existing standards
  • Restore of O365 mailboxes, sites, and metadata from cloud-based backup
  • Microsoft Teams administration with the goal to increase overall business engagement and end user adoption
  • Monitor the Service Desk and provide 1st/2nd line support to staff at all levels throughout the group
  • Documentation and Governance
  • Manage various SaaS licenses to ensure compliance
  • Automated deployment of software applications, security patch management and end-point configuration.
  • Cyber awareness and action

Key competencies for position and level      

  • Technologist     
  • Communication
  • Collaborates  
  • Proactivity
  • Global perspective


Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:   

  • Taking ownership 
  • Prioritisation  
  • Resilience
  • Problem solving, proactivity, accuracy, and flexibility  
  • Self-confidence      
  • Communication
  • Excellent attention to detail


As a result of continued growth, we have an amazing opportunity for a Microsoft Office 365 (O365) Engineer to join our global team and focus on the end to end administration of our global Microsoft Office 365 platform as part of our continuous improvement of our Modern Workplace environment.

To be considered you must be able to demonstrate strong operational experience including proven experience working with IT suppliers.  You must be able to offer subject matter expertise and be proficient in being able to demonstrate a clear understanding, administration, and development of the Microsoft Office 365 platform.

As a specialist Microsoft Office 365 engineer, you will have extensive knowledge of the stack of Microsoft Office 365 products including Outlook, Word, Excel, PowerPoint, OneDrive for Business, and Microsoft Teams.  Knowledge of Exchange, PowerApps, PowerBI, SharePoint, and legacy versions of Microsoft Office would also be of benefit for this role.

In addition, it would be an advantage if you have Migration experience i.e. migrating mailboxes away from Exchange (on-prem), to Exchange Online utilising native or third-party products.

This is an opportunity to be involved in a large-scale IT transformation for an Enterprise environment with the opportunity to get involved in existing projects, BAU, and future M&A integration projects.

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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