Bruxelles, Belgium

Office Assistant / Receptionist

Full-time / part-time
Full-time
Level
Entry Level
Department
Operations
Address
Avenue Louise
Bruxelles
Belgium

Job description

Our Front Office Team is the heart of the company providing a warm welcome and happy smile and where we strive to deliver a great experience that is beyond expectation of our colleagues and clients.

Key Responsibilities of the Office Assistant:

  • Supports the smooth running of the front office department, where all aspects of the employee and client journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to employee and client enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

  • Experience in front office beneficial but not essential
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional client service with a passion
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills
  • Fluency in French and English is essential

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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