Singapore, Singapore

Client Services Implementation Manager

Full-time / part-time
Mid-Senior Level
Compliance & Risk
9 Raffles Place

Job description

You will able to liaise with the client in relation to client and the fund’s investor onboarding as well as periodic risk assessment and perform review of client profiles for existing and new accounts and ensure compliance with MAS and CIMA AML/ CFT Guidelines to mitigate any reputational risks for the client and IQ-EQ

You need to have possess knowledge of source of wealth (SoW) and source of funds (SoF) on Business Ownership, Inheritance, Investments/Property, Employment and able to corroborate the source of wealth and source of funds

Familiar with KYC onboarding requirement for individuals and different types of entities e.g. Companies, Partnership, Financial Institutions, Trusts, etc. Also, familiar with simplified due diligence and enhanced due diligence for high risk accounts such as PEPs, Sensitive Industries etc.

Conduct screenings and perform adverse news search on clients and investors and report the findings to superior on timely manner and ensure client database to be uploaded onto respective systems

Manage end-to-end implementation process including coordination among the client and IQ-EQ internal teams e.g. client services team, risk management team, business development team across IQEQ offices

Provide timely response to client and ensure the smooth running of day to day relationship with client

Be the ‘expert’ on designated clients including understanding technical details of the fund, MAS and CIMA AML regulations and any technical nuances affecting the clien

Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together



  • A bachelor’s degree in relevant field
  • At least 5 years of working experience related in client AML/KYC
  • Intermediate Microsoft Office skills
  • Possess ICA qualifications will be a plus
  • Knowledge of Private Equity and Hedge Funds will be an added advantage

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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