Pasig, Philippines

RPA Business Analyst

Full-time / part-time
Mid-Senior Level
Ortigas Avenue

Job description

Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and excited to say this is where you come in!

Due to multiple company acquisitions over the last 12-18 months coupled with successfully securing large client wins, we are going through a huge phase of growth and transformation. We are currently seeking talented Business Analysts to join the IQ-EQ family, focused on projects such as Digital transformation, RPA and high-level System Implementations to name but a few.

This is an opportunity in which you can truly make your mark and play a fundamental role in realising our vision. 

We are seeking an RPA Business Analyst with experience of digital/portal projects, we would love to hear from you! This role will see you working with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems.

Day to Day:

Work with Senior Managers / Project Managers to devise the overall approach to delivering individual initiatives, making use of the internal methodologies and standards

Working with Senior Managers / Project Managers and in collaboration with Subject Matter Experts to devise, produce, validate and achieve sign-off of high-quality documentation including: -

  • Automation Readiness Assessments
  • Product Description Documents
  • Specification Description Documents (in conjunction with Developers)
  • Process Definitions & Process Maps (‘As Is’ & ‘To Be’)
  • Carry out Automation Readiness Assessments using internal assessment tools
  • Carry out Benefit Measurement Assessments using internal assessment tools

In conjunction with the Senior Managers / Project Managers and in collaboration with Subject Matter Experts (SME), develop various implementation documentation such as:

  • Product Descriptions
  • Work Package Descriptions
  • Work Plans
  • Test Strategy, Plans and Scripts
  • Stage Gate Readiness Assessment Documents (as required)

Further responsibilities will include:

  • Ensure delivery by providing analysis that feeds into and informs the capture of delivery risks and issues, and presenting informed inputs to support mitigation plans
  • Communicate effectively with stakeholders from all areas of the business utilising appropriate use of diagrams, graphs and other tools as required
  • Manage workshops and meetings as required to support delivery including production of inputs (Agendas / packs) and outputs (minutes, action points etc)
  • Adhere to internal delivery methodology and governance including use of approved templates and checklists
  • Contribute to improvement of templates and checklists
  • Provide regular progress updates to the delivery team and other stakeholders
  • Communicate personal task progress and completion on NetSuite SRP (Project Management Software) daily, including tracking all time spent on initiatives/projects in NetSuite
  •  Work with the Senior Manager / Project Manager to ensure that the agreed Service Transition process has been fully informed to support the BAU handover process.


  • 2+ Years Business Analysis experience within an automation environment, demonstrating the skills and experience to successfully perform the role
  • Business Analysis Qualification
  • Excellent organisational, prioritisation and interpersonal skills
  • Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers
  • ‘Can do’ attitude, ability to cope with tight deadlines and working under pressure
  • Ability to take initiative and self-manage
  • Experience of producing/validating key delivery/project documents such as, Requirements Documents, Specification Documents, Process Definitions & Process Maps (‘As Is’ & ‘To Be’), Test Strategies and Test Scripts
  • Strong problem-solving skills with the ability to identify problems and challenges, demonstrating strong analytical ability as well as providing informed insights
  • Good degree of literacy in applications such as; MS Word, MS Excel, MS PowerPoint, MS Visio
  • Excellent command of the English Language

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. We are one of the top 4 Asset Servicing companies with Assets under Administration (AuA) in the excess of $650Billion.

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